» Hewlett Packard 3200se LaserJet Printer/Fax/Copy/Scan

Hewlett Packard 3200se LaserJet Printer/Fax/Copy/Scan Reviews

Customer Rating:
Summary: Very Disappointed
Comment: Like all the HP products I have owned, the printer worked well but that is where it ends. After almost a year of total frustration with the fax, I bought a Canon Multipass F50 (which is not a laser printer) and it has performed flawlessly. The 3200 owners manual, software and online service did not solve the constant fax problems. The only saving grace is that after two letters to HP, they replaced the unit with a newer model. Despite HP's repsonsiveness, it did not offset the unpleasant experience I had with their product and the fact that this product was released for production in the first place.

---

Customer Rating:
Summary: No HP anymore
Comment:

The software could be thrown away immediately - it's so buggy and dumb. The fax is unreliable - for some reason it would stop receiving faxes after a while - the unit would need resetting. HP support first sent replacement DIMM. Didn't help. Then they sent me another unit - didn't help either. Then I saw similar complaints at HP's user forum site - and I realized it's just an inherent problem having no solution. It seems like faxes are being accumulated in memory (although there's paper, and they're printed as received) and then not replaced or purged. So now I just periodically reset it ahead of time to avoid embarassment of my fax machine not being available on a regular basis.

Their support site is terrible, updates are posted rarely and mostly useless, yet they bug you to respond and rate them. I'd rather they make good products so people wouldn't have to live in those forums.

Overall, spare yourself trouble and look for something other than HP.

---

Customer Rating:
Summary: awful
Comment: 2 units and several new bios chips later I returned it. It is a very large useless product.

---

Customer Rating:
Summary: An inferior model
Comment: I was very disappointed with the HP 3200se. I previously owned an HP 3100 (their earlier-model all-in-one with the same feature set) and was very happy with it, but when it was time for a replacement, I found to my vast regret that the 3200 is much less functional. The software is much more difficult to configure and use, and it was easier to disregard HP's "document manager" software entirely. The fax module was no longer compatible with my telephone and answering machine (although the old model had been); the fax often cut in and interrupted voice calls, and never worked reliably. I wouldn't buy this model again.

---

Customer Rating:
Summary: Best Value for Your Money
Comment: We bought this LaserJet to replace an aging OfficeJet. We really wanted to get HP laser quality and with this price and special offer, it's really a great value for your money. My initial installation failed but after closing all programs except explorer and systray (as recommended by HP), the installation went very, very smooth. It's quiet, easy to use, and easy to set up in a small (SOHO) network. I can easily print from any computer in my house without any problems. I had to get the printer driver for Windows 2000 from the HP website for my office laptop but again, once I had it, installation without a problem.
If you want Laser quality (read: are tired of InkJet quality) and Print/Copy/Fax (Scan) functionality, this is the unit to consider!

---

More Reviews for Hewlett Packard 3200se LaserJet Printer/Fax/Copy/Scan