» Hewlett Packard 1020 Plain Paper Fax Machine
Hewlett Packard 1020 Plain Paper Fax Machine Details
Binding: ElectronicsBrand: Hewlett-Packard
EAN: 0725184659669
Feature: Fast 14.4 Kbps modem transmits a page in 6 seconds
Label: Hewlett Packard
Manufacturer: Hewlett Packard
Model: 1020
Publisher: Hewlett Packard
Studio: Hewlett Packard
Hewlett Packard 1020 Plain Paper Fax Machine Features
- Fast 14.4 Kbps modem transmits a page in 6 seconds
- Integrated telephone and digital answering machine
- Make up to 99 copies from one original
- 65-page fax memory
- 10 one-touch dial keys and 100 speed dials
Hewlett Packard 1020 Plain Paper Fax Machine Reviews
Customer Rating:
Summary: Functional For The Price
Comment: I've had this fax about 2 years now, with OK fax results. The answering machine and phone, though, have lower voice clarity and quality.
Customer Rating:
Summary: HP 1020
Comment: I've owned a number of HP products through the years and have always been very pleased with them UNTIL I bought the 1020. During warranty I got a replacement for the first one, but now the second one is no better. The paper feeder is eratic, the phone volume is too low and won't adjust, and the answering machine is a disaster. It screeches, cuts messages off after 10 or so seconds and won't terminate calls as it should. This machine is extremely substandard and should be withdrawn from the market.
Customer Rating:
Summary: inherent technical problem
Comment: Had two machines with same problem of dialing 1 before all calls including local calls. HP technical support recommended returning this product because this is a frequent problem with this design. As with many support desks, help was poor, with friendly but, technically inadequate personnel. I expect that I would receive better answers than "Try unplugging and replugging the machine....", or "Maybe it's the phone company...". or "Maybe it's your DSL connection...", etc.... and YOU pay for the call too.
Customer Rating:
Summary: Failed First Month / Don't Count on Support
Comment: I bought this fax machine after years of great service with a HP 920 fax. It was a work horse. Why HP ever discontinued this success story is beyond me. The 1020 was a disappointment, as was the tech support I recieved when they were contacted for help. I first lost all the stored faxes as instructed by there tech support, I was then told me everything was fixed. WRONG. The next week we got calls from other businesses that our faxes where not being received. So what is good about a fax machine that won't send or receive! And who cares about a answering macnine, what a waste.
Customer Rating:
Summary: Not a Quailty Purchase - Poor Tech Support
Comment: This is a poor choice for anyone who wants to Fax. HP support is nill. Expect to sit on the phone for over a hour and then have the tech send you a trail fax then tell you it works for them...goodbye. Then turn around and be unable to fax out or lose faxes stored in the memory. On line help is no better. I have waited days and still no response. I even called the corporate office in Palo Alto CA and was promised assistance. I am still waiting. No wonder there stock is doing so poorly, the have forgot the basics in client support. You have been warned.
More Reviews for Hewlett Packard 1020 Plain Paper Fax Machine
Editorial Review for Hewlett Packard 1020 Plain Paper Fax Machine:
It's more than just a fax - the HP Fax 1020 is a communications center with advanced business fax features. It performs quality plain-paper faxing and convenience copying and includes an integrated phone and digital answering machine, all in one compact unit. Can't be at the office for that important fax? Simply forward it to your home fax machine or a coworker's fax using fax forwarding. Plus, crisp black text on faxes and copies will give all your communications a professional edge.