» HP 610 Digital Color Copier

HP 610 Digital Color Copier Reviews

Customer Rating:
Summary: LOOKING FOR ANOTER ONE
Comment: I RATE THIS PRODUCT HIGHLY. IT WORKED FOR ME IN EVER WAY.
IN FACT I AM LOOKING FOR ANOTHER ONE.

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Customer Rating:
Summary: Great! Fast, quality copies.
Comment: I've had this copier for years without a problem. Easy to open. Easy to poke around in, and it solves itself. I've just taken it out of boxes after moving from Hawaii, and having been in storage. Not surprisingly, the ink dried out, and the inkheads. I highly recommend this machine!

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Customer Rating:
Summary: I wish I could turn off the beep that announces "copy finished"
Comment: Boy, there sure are a lot of folks out there who hate this copier! Although inkjet is always more expensive and slower than a number of other printer-types (phase-change, laser, film amongst them), we bought this to replace a laser copier that was being repaired about once every other month by the time it was junked. Copying is somewhat slow, but reliable. We've used it in our medical office daily and yesterday (2½ years after purchase) the black print head went out. I have a replacement for all of the printheads (but can't find them!!!!). I've also not seen the ink in the printer expire the way the other reviews have. We never, I mean NEVER do color copying and when the black print head went out, the color is taking over and I think we replaced the color ink cartridge 8 months ago and its working fine. By the way, when I lost the CDROM for the XP driver, the only thing I thought was stupid was that I couldn't download it from the company website. I had to order it......but it was free and had the driver on the disc and it works perfectly. We paid about $325.00 for this thing and I guess I'd buy it again.

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Customer Rating:
Summary: Expensive, Expensive, Expensive
Comment: My experience has been that the reproduction quality for color photos is good. The print is mediocre and does not compare to laser. The cost of the cartridges is prohibitive. The shelf life of the cartridges is very short, mine last about 60 days. You cannot use 3rd party cartridges, you cannot refill existing cartridges. I estimate it costs about $7 per color copy. I stopped using because it makes no sense to continue using it. It is now a very expensive paper weight. I would not purchase it again. I have found Brother and Samsung to be better choices.

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Customer Rating:
Summary: piece of junk, plain and simple
Comment: We bought a 610 about 2 years ago and can quite decidely say it's the worse and most expensive piece of #@$%& that we have ever had the misfortune to deal with. For starters, the size of the cartridges was a bit of a shock, as it has to be the smallest cartridge that HP put together, their old 190, 170, and 310 cartridges are at least 2 or 3 times the size of this one. That in itself wouldn't be so bad but you have to use genuine HP cartridges that cost around 60-70 dollars a set, HP puts a small chip on their cartridge that makes it extremely hard to use third party ink supplies. They oughta be sued for that nasty little trick. And to add insult to injury the cartridges have a very short expiration date, even if you use them lightly, the machine pops up with "Replace cartridges" error message, after just a couple months! And don't forget the printheads, they have their own built in expiration date, you have the same story there, for about $120 per set.

So after the initial dismay we got over it and after about 2 months it wouldn't do a thing, just sat there and said "replace printheads". We shelled out and replaced and had the same story. So we called up the merry-go-round that passes for HP tech support and guess what, they stink even worse than the machine they support. I knew India has a bad rep when it comes to quality, but the techs can't even speak proper english, and their communication is absolutely awful, it sounds like they're speaking from inside a pail or barrel. But we DID get it replaced finally and the new one did the same thing, after a month or two, PLUS we have to reset it every time it gets tired of working. Also, the bottom is soaked with ink for some reason, probably a leak or something, making a terrible mess. We have since got a different machine and this one isn't used much now, anymore it basically sits there ticking me off every time I look at it. In conclusion, we've spent close to $300 after the purchase price and I think it's the worse (and the most expensive) disappointment HP ever made, not at all the legendary HP quality we're used to, especially not for $500. I know in the future I will avoid HP all-in-ones like the plague.

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