» Epson Stylus CX7400 Color All-in-One Printer

Epson Stylus CX7400 Color All-in-One Printer Reviews

Customer Rating:
Summary: Cheap for a reason: REAL rip-off with ink
Comment: I think there are 2 good reasons why you should not buy this printer:

* Need color cartridges to print B/W
* Printing B/W consumes color cartridges

When I bought it I wanted to save the color cartridges because I had to print only B/W. I could NOT. Called the customer care and they said that that the color cartridges has to be inside. Fine, I put them in. But why?

Then when I run out of cyan ink, I had to buy this cartridge. However the color levels kept going down even if I was not printing in color.
The customer care at (562) 276-4382 told me that the printer uses color for B/W printing in order to deliver optimal printing quality.
COME ON, I have had a few monochromatic printers that were printing B/W better than this one.
If the customer care assertion was true, that means that Epson printing technology is inferior to other printer manufactures that can produce excellent B/W inkjet printers that deliver excellent results without using color cartridges.

I really think that Epson is in the business of selling cartridges not printers.

Please read this: [...]

It looks like the chip in the cartridges "estimate" the quantity of ink in the cartridges and it can report that is empty even if it is not. And there is no way to reset it.

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Customer Rating:
Summary: Item was great condition!
Comment: I really like this printer. It came to me just as the seller described...perfect condition. Works great! Thanks.

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Customer Rating:
Summary: No problem with ink-Scanner locked-no way to fix!
Comment: I have not had any problems with the ink issues. After one month (to late to return to the store) the scanner locked. There is no locking mechanism and when I called Epson, I was told that the error lights on my printer mean that a part is no longer functioning.

They will replace or repair it if I send it in at my own expense, which of course is more than the cost of the printer!
DO NOT BUY THIS PRODUCT-THEIR CUSTOMER SERVICE IS HORRIBLE!

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Customer Rating:
Summary: Printer is just a pain. Don't buy!!
Comment: I do not recommend this printer to anyone. I have been taking classes on engineering and design and this printer is probably the worst printer in both of those areas. From an engineers point of view, this printer is slow and uses a ridiculous amount of ink to complete a task. The software is also annoying. Design-wise, monkeys could have done a better job. One needs the instruction manual every time if you want to change the ink. And even when nothing is printing out, the printer still won't let you change the ink cartridge because it hasn't "detected" that the ink is out yet. What is a person supposed to do with a printer that won't print and won't let you change the ink.

To sum up, do not by this printer.

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Customer Rating:
Summary: Great printer; no problems!
Comment: I have owned this printer for about a year and have not had any problems. I wonder about the whiners; haven't they figured out that ALL inkjet printers use ink and are priced cheap to get you to buy more ink. The printer companies don't make any money on the printer, just the ink. Think about it: how much did you pay for the printer? What is the cost of a replacement set of ink cartridges? Cost of printer minus cost of cartridges (they came with your printer) is the true cost of the printer. About $20? If you want to save money on ink, buy off brand cartridges and after one or two cycles of using them you will have killed your printer and then go buy another printer; remember $20 more than a set of OEM cartridges?
Also the operation of ANY inkjet printer uses ink from all cartridges on warm up. Why do you think the heads go back and forth when it starts up? It is cleaning the heads of ALL cartridges and sprays some ink through a sensor at the extreme right to align the printing. When you only print one page every now and then it will use MORE ink than if you printed multiple pages at once, because of this cleaning and aligning cycle that takes place when it starts up.
If you want to save ink; spool your print jobs, check your settings and use lower quality output. Print often, if your printer doesn't get used very often your heads will plug up with dried ink and a cleaning cycle may not clear it, rendering that cartridge useless.
The quality of the output of this printer is very good, and the copy and scanning features come in handy for sure. I have been very pleased with it. Also it has a feature that no-one has pointed out when you are very low on Black ink and still have color it asks you if you want to continue to print with a blend of color ink to make the black instead of not printing at all. Nice!
As to the guy who has the PhD and is complaining about this printer,I don't know why you brought that up. A PhD doesn't make you a expert in anything but what you have your PhD in. I guess it has gone to your head and you are trying to impress us with your knowledge. To prove my point, there are only THREE color cartridges, not four. Your math is wrong, must not be your major. As to the Canon printer, check their support section; same thing as Epson, small amounts of color ink is used during start up. Duh!! Personally, I have been in computer and PRINTER business for over thirty years. You get out of a printer, computer, or what ever what you put in. Treat it with a little care, check your supplies and you will get better service. Of course there are some true pieces of junk out there, but this is not one of them.

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