» Brother PPF-1800c Plain-Paper Fax Machine

Brother PPF-1800c Plain-Paper Fax Machine Reviews

Customer Rating:
Summary: Really Enjoyed this machine until.....
Comment: I bought my Brother 1800C back in 2003. It has performed wonderfully for me at my office. The quality of the copies both color and black & white has been very good.

I have had no problem with it for over 4 years until recently, when error 41 began coming up. I attempted to clean the heads and then I replaced the ink, but nothing has worked. I'm sure as others have written in reviews, that it isn't worth fixing over purchasing a new one at this point.

My overall experience has been good with other Brother equipment and therefore I still give this unit 3 stars, as it did last 4 years and was very reliable during that period. What is the average life of a fax, does anyone know? Maybe 4 years is a good run for these type of machines.

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Customer Rating:
Summary: Piece of Junk
Comment: And even worse, it waste your money and time to figure out problems with no clue. It drive you cray...the worst purchase of my life.

Throw in Trash and I am happy.

Overall problem:

(1) Drinks ink
(2) Poor design with confusing error message/instructions. To name a few:
False paper jam error kept popping up and you can't clear it up. I have to un-plug and power strip.
Worst usability of "rich" functions which has been hidden so deep inside complicated menus, I can't remember even some comoon simple fax tasks...you need manual from time to time.
The ink cleaning, canceling job, such simple task may take minutes to finish and you have no idea what is going on.

(3) Poor manufacturer -- scanner died in two month and the repair shop said they saw a bunch of this returns...difficult to match it with brother name

BTW, that is my first purchase of Brother and I promise, it is the last one. I would go for HP, Canon...

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Customer Rating:
Summary: Don't buy this
Comment: Be warned: This machine requires $50 worth of ink every two months even if you never print anything. And it will not send or receive anything if any of the cartridges are empty.

It only holds about 50 sheets of paper, and it wants to feed all 50 sheets at once. Expect 3 or 4 paper james on one 5-page document.

I'm so sick of it, I'm mixing up the ink cartridges to use up my supply. When the ink is all gone, I'm going to make some fine adjustments to it with a baseball bat and then store it in a dumpster.

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Customer Rating:
Summary: But you can't beat the customer service...
Comment: Even considering what the previous reviewers have said, we have TWICE had breakdowns on this machine, and even though it's now a couple of years old, both times Brother has replaced it for free.

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Customer Rating:
Summary: Unfortunate purchase...
Comment: I used this as a printer, I never faxed with it. I'd use it to print b&w documents and color cd/dvd labels. The print quality is never good, especially if you use bidirectional printing, that really makes it look awful. Additionally, if you are trying to print up a good image the printer constantly makes black blots from all the clogs coming out. The cleaning is pointless, it does nothing at all.

It hasn't died, but it no longer prints an ounce of magenta. Removing the entire printer box indicates that no magenta is getting through to the printer head.
This is unfortunate because the warranty only just expired, and I have a big box of ink cartridges.

I bought them in bulk because this printer goes through color ink so fast, you MUST replace the cartridges when it says, and the cartridge will still have a good bit of ink in it, what a waste and polluting too.
The brother cartridges just stick it to you for how long they last, $36 is a lot of money for three tiny ink cartridges that lasts for so few print jobs. I bought a bunch of them for a discount and have all these unusable cartridges now. I feel like a real sucker, I hope you don't make my mistake.

It's clear by the other posters I am not the only one unhappy with the print quality or ink consumption.
I wish I'd never bought this printer, it was not only expensive for how long it lasted, it was very expensive to use because of how much ink it gobbled down.

Very unfortunate choice.

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