Customer Rating: 
Summary: Disappointed in Sharp
Comment: Just got off the phone with Sharp. Have had a Sharp AL-1551CS for 2 years. Worked great then the Automatic Document Feeder broke. Called and asked if I could buy a new ADF. No way. For $275 plus shipping they will send me a refurbished copier but they do not release parts to the public. Guess I am now a loyal Sony or Canon cusotmer.
Customer Rating:
Summary: Slow Warm-up; Marks on Copies from Document Feeder
Comment: Machine is slow to warm up: at least 30-40 seconds for first copy.
To use the by-pass tray, must first hit button on control panel. To return to either single feed or document feeder, must hit the button again.
The document feeder works very well, but have been unable to "clean" the transfer charger, resulting in streaks on documents sent through the document feeder.
Customer Rating:
Summary: Buy a Canon instead !
Comment: If you only need a copier for less than a year, and this is the
cheapest copier you can find, this Sharp Al-1631 might work.
After a year, and you can't get warranty work done any more
throw it in the trash, and buy a good copier - Not A Sharp!
Also, Local Sharp service centers won't touch this thing.
You have to send it in to Sharp, they will give you another
refurb. I bought a Canon to replace the Sharp, and never looked
back.
Customer Rating:
Summary: Great laser copier
Comment: That pharmacy guy's experience is atypical. I bought a Sharp AL-1631 after having lots of troubles with a cheaper brand and have been very happy. I do very heavy-duty copying and this machine performs beautifully. It's also very easy to learn. I recommended this to a few other friends and one of them bought 30 of these for his clients and none has failed so far. He tells me his clients are all very happy. I conclude the pharmacy guy probably bought a refurbished unit or he probably just spilled coffee or OJ into the machine. If you need one good copier that has a low per-page cost in the long run, and especially if you copy a lot, the AL-1631 is for you.
Customer Rating:
Summary: A wonderful Laser Copier for the Money
Comment: We are a small start-up company and after one week without a copier, we were all getting frustrated so we looked online and found this gem. It is a great investment for the money. The copies are crisp, you can use the feeder or put directly on the glass - you can put letter or legal paper in = and when it is in "sleep mode" you hear nothing. The warm-up time is about one minute but then hit the button and you are off. I recommend this copier and the instructions are easy to follow for quick set up. Enjoy fellow copy lovers.
Summary: Disappointed in Sharp
Comment: Just got off the phone with Sharp. Have had a Sharp AL-1551CS for 2 years. Worked great then the Automatic Document Feeder broke. Called and asked if I could buy a new ADF. No way. For $275 plus shipping they will send me a refurbished copier but they do not release parts to the public. Guess I am now a loyal Sony or Canon cusotmer.
Customer Rating:
Summary: Slow Warm-up; Marks on Copies from Document Feeder
Comment: Machine is slow to warm up: at least 30-40 seconds for first copy.
To use the by-pass tray, must first hit button on control panel. To return to either single feed or document feeder, must hit the button again.
The document feeder works very well, but have been unable to "clean" the transfer charger, resulting in streaks on documents sent through the document feeder.
Customer Rating:
Summary: Buy a Canon instead !
Comment: If you only need a copier for less than a year, and this is the
cheapest copier you can find, this Sharp Al-1631 might work.
After a year, and you can't get warranty work done any more
throw it in the trash, and buy a good copier - Not A Sharp!
Also, Local Sharp service centers won't touch this thing.
You have to send it in to Sharp, they will give you another
refurb. I bought a Canon to replace the Sharp, and never looked
back.
Customer Rating:
Summary: Great laser copier
Comment: That pharmacy guy's experience is atypical. I bought a Sharp AL-1631 after having lots of troubles with a cheaper brand and have been very happy. I do very heavy-duty copying and this machine performs beautifully. It's also very easy to learn. I recommended this to a few other friends and one of them bought 30 of these for his clients and none has failed so far. He tells me his clients are all very happy. I conclude the pharmacy guy probably bought a refurbished unit or he probably just spilled coffee or OJ into the machine. If you need one good copier that has a low per-page cost in the long run, and especially if you copy a lot, the AL-1631 is for you.
Customer Rating:
Summary: A wonderful Laser Copier for the Money
Comment: We are a small start-up company and after one week without a copier, we were all getting frustrated so we looked online and found this gem. It is a great investment for the money. The copies are crisp, you can use the feeder or put directly on the glass - you can put letter or legal paper in = and when it is in "sleep mode" you hear nothing. The warm-up time is about one minute but then hit the button and you are off. I recommend this copier and the instructions are easy to follow for quick set up. Enjoy fellow copy lovers.