Customer Rating: 
Summary: Panasonic FAX KX-FL511
Comment: Very High Quality
Easy to use and setup
Would be nice if TAD was included in device
Customer Rating:
Summary: Horrible machine!
Comment: This is the absolute worst fax machine ever! I would not even call it a fax machine because it doesn't fax! Where to start -- the paper feeder will not take multiple pages. It jams or smashes 3 pages together. Do not buy this product. It's a waste of you money. It's a waste of your time. You'll just end up having to buy a new fax machine anyway.
Customer Rating:
Summary: I want to bash it with a bat.
Comment: I dont' know where to start. I cannot put multiple pages in at a time. It won't even grab one page at a time without hand feeding it like shoving a dollar bill in a change machine. I could go on, but that is reason enough to not purchase one.
Customer Rating:
Summary: Customer Service is terrible at Panasonic and the product is unreliable!!!
Comment: Had to change the drum about after 2 years of moderate use. I changed the drum (almost $100) in October 2006 due to streaking. Late February 2007, only after 4 months of use, it started streaking again! Contacted the CS at Panasonic and it was a complete waste of time; left message with the supervisor, never returned my calls. The Panasonic customer service policy is frustrate you and hope you will go away! Well, I won't go away. The freaking defective drum costs more than half of the machine!I will write to someone higher up and let the person know just exactly how I was treated by their CS. I own lots of audio, video equipment and do you think I would consider Panasonic product in the future, not a chance! Do you think I would buy any Panasonic product in the future, not a chance! This is very short-sighted approach from Panasonic in a very competive environment.
Customer Rating:
Summary: planned obsolesence
Comment: I loved this machine when I first bought it. Toner is reasonably priced..drums ok but unfortunately you can no longer buy replacement drums at any of the office stores, they can only be purchased on internet sites, with an addition $8 shipping added. Also I have had the re-occuring problem of "white" columns running down the received fax pages and have have cleaned the machine according to the instruction manuel. This did not correct the problem and a call to the help line did not either. Bottom line was that the drum I had installed 5 months ago was defective and I had to purchase another one for another $100 plus shipping. While I have not had a problem with paper jams, if this new drum does not correct the "white" column missing print problem I will purchase a new machine and it will not be a panosonic.
Summary: Panasonic FAX KX-FL511
Comment: Very High Quality
Easy to use and setup
Would be nice if TAD was included in device
Customer Rating:
Summary: Horrible machine!
Comment: This is the absolute worst fax machine ever! I would not even call it a fax machine because it doesn't fax! Where to start -- the paper feeder will not take multiple pages. It jams or smashes 3 pages together. Do not buy this product. It's a waste of you money. It's a waste of your time. You'll just end up having to buy a new fax machine anyway.
Customer Rating:
Summary: I want to bash it with a bat.
Comment: I dont' know where to start. I cannot put multiple pages in at a time. It won't even grab one page at a time without hand feeding it like shoving a dollar bill in a change machine. I could go on, but that is reason enough to not purchase one.
Customer Rating:
Summary: Customer Service is terrible at Panasonic and the product is unreliable!!!
Comment: Had to change the drum about after 2 years of moderate use. I changed the drum (almost $100) in October 2006 due to streaking. Late February 2007, only after 4 months of use, it started streaking again! Contacted the CS at Panasonic and it was a complete waste of time; left message with the supervisor, never returned my calls. The Panasonic customer service policy is frustrate you and hope you will go away! Well, I won't go away. The freaking defective drum costs more than half of the machine!I will write to someone higher up and let the person know just exactly how I was treated by their CS. I own lots of audio, video equipment and do you think I would consider Panasonic product in the future, not a chance! Do you think I would buy any Panasonic product in the future, not a chance! This is very short-sighted approach from Panasonic in a very competive environment.
Customer Rating:
Summary: planned obsolesence
Comment: I loved this machine when I first bought it. Toner is reasonably priced..drums ok but unfortunately you can no longer buy replacement drums at any of the office stores, they can only be purchased on internet sites, with an addition $8 shipping added. Also I have had the re-occuring problem of "white" columns running down the received fax pages and have have cleaned the machine according to the instruction manuel. This did not correct the problem and a call to the help line did not either. Bottom line was that the drum I had installed 5 months ago was defective and I had to purchase another one for another $100 plus shipping. While I have not had a problem with paper jams, if this new drum does not correct the "white" column missing print problem I will purchase a new machine and it will not be a panosonic.
Panasonic KX-FL511 High Speed, up to 12 ppm, Laser Fax/Copier Machine Reviews: Page 2 of 4
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