Customer Rating: 
Summary: ATTORNEYS, CPAs, ENGINEERS: best fax/copier for small office
Comment: best fax machine I've ever had. In three months it paid for itself considering the cost of other "plain-paper" cartriges.
Customer Rating:
Summary: Please do not buy this machine
Comment: I love Panasonic products. All my phones, TVs, etc. have been Panasonics. So I purchased this. It is a MONSTER. The print quality is excellent, but replacing the toner is complex and confusing. I broke something inside when I tried to change the toner (which BTW is very expensive). The support was subpar and not available on weekends, plus being limited to PST.
Customer Rating:
Summary: Panasonic KX-FL501 JUNK!
Comment: Paper jams all the time.Lost many important fax info.I can no longer fax out. Half the page is solid black on the receiving end.I just replaced the cart&drum unit.(Expensive) Now this breakdown.This is my second Panasonic fax machine and my last.
Customer Rating:
Summary: Always jams up
Comment: I purchased this product 17 months ago and now it jams constantly after receiving about 5 pages. It crumples at the fusion roller where it's supposed to come out. When you call service support, they won't talk to you because it's six months out of warranty and they will give you a 900 number to call at a basic charge of $7.95 plus any minutes that you keep them on the phone over a period of time. Seems like I'm not the only one who is having this problem. This product is defective and from the other people's reviews, it seems like this product is timed to do this after the warranty runs out. I'll never buy another panasonic anything and told them where to stick it. Caveat Emptor! Now you've been warned.
Customer Rating:
Summary: Not for the long haul
Comment: I've had this machine for about a year. Worked fine first 6 months. Thereafter began to frequenly jam paper in an accordion fashion which is very difficult to clear. Sometimes had to use tweezers to remove bits of jammed paper. ARGHHH!!!
Summary: ATTORNEYS, CPAs, ENGINEERS: best fax/copier for small office
Comment: best fax machine I've ever had. In three months it paid for itself considering the cost of other "plain-paper" cartriges.
Customer Rating:
Summary: Please do not buy this machine
Comment: I love Panasonic products. All my phones, TVs, etc. have been Panasonics. So I purchased this. It is a MONSTER. The print quality is excellent, but replacing the toner is complex and confusing. I broke something inside when I tried to change the toner (which BTW is very expensive). The support was subpar and not available on weekends, plus being limited to PST.
I'm practically in tears because it was such a waste of money.
Unless you are a rocket scientist and can figure out how to load the replacement toner, DON'T, PLEASE DON'T BUY THIS PRODUCT!
Customer Rating:
Summary: Panasonic KX-FL501 JUNK!
Comment: Paper jams all the time.Lost many important fax info.I can no longer fax out. Half the page is solid black on the receiving end.I just replaced the cart&drum unit.(Expensive) Now this breakdown.This is my second Panasonic fax machine and my last.
Customer Rating:
Summary: Always jams up
Comment: I purchased this product 17 months ago and now it jams constantly after receiving about 5 pages. It crumples at the fusion roller where it's supposed to come out. When you call service support, they won't talk to you because it's six months out of warranty and they will give you a 900 number to call at a basic charge of $7.95 plus any minutes that you keep them on the phone over a period of time. Seems like I'm not the only one who is having this problem. This product is defective and from the other people's reviews, it seems like this product is timed to do this after the warranty runs out. I'll never buy another panasonic anything and told them where to stick it. Caveat Emptor! Now you've been warned.
Customer Rating:
Summary: Not for the long haul
Comment: I've had this machine for about a year. Worked fine first 6 months. Thereafter began to frequenly jam paper in an accordion fashion which is very difficult to clear. Sometimes had to use tweezers to remove bits of jammed paper. ARGHHH!!!