Customer Rating: 
Summary: Do not buy it
Comment: Awful machine. If you use the tray the paper gets very often stuck and it is not easy to clear the paper jam. Try some other brand.
Customer Rating:
Summary: faded photos, fried after a year
Comment: I bought this just over a year ago...never quite happy with the photo quality but just thought that's the way they are now; Now, after a year, the photo color have faded tremendously and looks crappy. this was on the best print setting with premium paper.
NOW, after one year of mild use, this printer has an INK SYSTEM FAILURE. it's gone...after one year. no help from HP and over warranty by one month.
Hoping to find a decent canon or kodak that prints the way it should...for 24 cents a copy. Otherwise, i'll stick with shutterfly.
Customer Rating:
Summary: Piece O' Junk - ALL HP's are Junk for that Matter
Comment: First, let me say that this was not bought through Amazon, but I wish to warn everyone of the poor quality of HP printers.
This review requires a little background. I owned an HP 8250 printer that had an "Ink System Failure." After downloading a firmware fix and running it several times over the course of 2-3 months. The printer finally died altogether. Fortunately I had purchased an extended warranty through Best Buy. I took the 8250 to them and rather than service it, they allowed me to take the replacement product. the HP 7360.
I brought the D7360 home, and after massive amounts of swearing and reruns of the software included on the CD, I was able to get it to print through my network...for about 2 days. Then I had to go through more swearing and reinstallations of software to get it to work through my network for about another week.
Finally, I went online and downloaded updated software, and discovered that the CD that was included had a corrupted file. At last...after 2 months, I finally had it working properly on my network. All 3 of my computers found it rather than having to search. I thought everything was fine. The quality of the printing was beautiful.
This euphoria lasted for about 12 hours. In the midst of printing 40 Christmas newsletters, the printer suddenly stopped. Across the screen flashed, "Ink System Failure." The online support suggested I turn it off and back on. No luck.
So I took it back to Best Buy and they graciously accepted it as a return. I now own a Canon. I will NEVER own another HP.
On a related note, my brother-in-law had similar problems with his HP.
These printers are junk. And the fact that the online support readily identifies "Ink System Failure" when you key it in, suggests that they are well aware of, and apparently unable to correct, the problem.
DO NOT BUY ONE.
Customer Rating:
Summary: excellent printer!
Comment: This is the best printer I have ever owned. It prints gorgeous photos. I recently scanned a photo that a lovely woman gave to me a coupe of years ago(using an hp 5550c scanner). She is wearing a lot of red. The colors matched perfectly. That's a first for any printer I've owned. Text pages are fast, also. The printer is a bit noisey, but that isn't really an issue with me. I have an Epson Stylus R320, also. I bought that because it prints onto printable CD's/DVD's. In my opinion, the HP is a much better printer, though the newer Epsons seem to be equal to it. This is the best all-around printer I know of for the money. Highly recommended.
Customer Rating:
Summary: HP Photosmart D7360 Printer
Comment: Printout quality is good. Speed is good once printing starts but often there is an interminable delay before printing starts.
Summary: Do not buy it
Comment: Awful machine. If you use the tray the paper gets very often stuck and it is not easy to clear the paper jam. Try some other brand.
Customer Rating:
Summary: faded photos, fried after a year
Comment: I bought this just over a year ago...never quite happy with the photo quality but just thought that's the way they are now; Now, after a year, the photo color have faded tremendously and looks crappy. this was on the best print setting with premium paper.
NOW, after one year of mild use, this printer has an INK SYSTEM FAILURE. it's gone...after one year. no help from HP and over warranty by one month.
Hoping to find a decent canon or kodak that prints the way it should...for 24 cents a copy. Otherwise, i'll stick with shutterfly.
Customer Rating:
Summary: Piece O' Junk - ALL HP's are Junk for that Matter
Comment: First, let me say that this was not bought through Amazon, but I wish to warn everyone of the poor quality of HP printers.
This review requires a little background. I owned an HP 8250 printer that had an "Ink System Failure." After downloading a firmware fix and running it several times over the course of 2-3 months. The printer finally died altogether. Fortunately I had purchased an extended warranty through Best Buy. I took the 8250 to them and rather than service it, they allowed me to take the replacement product. the HP 7360.
I brought the D7360 home, and after massive amounts of swearing and reruns of the software included on the CD, I was able to get it to print through my network...for about 2 days. Then I had to go through more swearing and reinstallations of software to get it to work through my network for about another week.
Finally, I went online and downloaded updated software, and discovered that the CD that was included had a corrupted file. At last...after 2 months, I finally had it working properly on my network. All 3 of my computers found it rather than having to search. I thought everything was fine. The quality of the printing was beautiful.
This euphoria lasted for about 12 hours. In the midst of printing 40 Christmas newsletters, the printer suddenly stopped. Across the screen flashed, "Ink System Failure." The online support suggested I turn it off and back on. No luck.
So I took it back to Best Buy and they graciously accepted it as a return. I now own a Canon. I will NEVER own another HP.
On a related note, my brother-in-law had similar problems with his HP.
These printers are junk. And the fact that the online support readily identifies "Ink System Failure" when you key it in, suggests that they are well aware of, and apparently unable to correct, the problem.
DO NOT BUY ONE.
Customer Rating:
Summary: excellent printer!
Comment: This is the best printer I have ever owned. It prints gorgeous photos. I recently scanned a photo that a lovely woman gave to me a coupe of years ago(using an hp 5550c scanner). She is wearing a lot of red. The colors matched perfectly. That's a first for any printer I've owned. Text pages are fast, also. The printer is a bit noisey, but that isn't really an issue with me. I have an Epson Stylus R320, also. I bought that because it prints onto printable CD's/DVD's. In my opinion, the HP is a much better printer, though the newer Epsons seem to be equal to it. This is the best all-around printer I know of for the money. Highly recommended.
Customer Rating:
Summary: HP Photosmart D7360 Printer
Comment: Printout quality is good. Speed is good once printing starts but often there is an interminable delay before printing starts.