Customer Rating: 
Summary: Printing Quality Good - performance bad!
Comment: I purchased this product in February of 2006. By October of 2006, all of the sudden, I had problems with the paper feeding correctly. I called HP, I spoke with a sales person from Staples (where the printer was purchased) and they suggested I get a cleaning kit or check the type of paper I was putting in and cross checking with how the printer was defaulted in the computer to print. I did that and it still only works if I have a certain amount of paper (not too much, not too little) and if I give the top piece of paper a little push. It is the most frustrating thing to print anything!! When this printer actually does print something, it comes out nicely, but the effort is definately not worth 6-7 months worth of use. I would suggest to keep looking!!
Customer Rating:
Summary: Good printer - for a short while - Beware of HP's India Connection!
Comment: We've owned the 8050 for less than a year - using it mainly for occasional B&W printing. Recently, it died giving us an error message saying that the NEW ink cartridges I bought were "incompatible" - which of course was crazy since they were the same HP carts as before.
I called the "help desk" and probably talked to India about 10 times with no help and seemingly no understanding on their part. But, outsourcing saves money, you know. I did a live chat with someone on HP website and though she was helpful, it did not solve the problem.
They offered to mail me a new cartridge 2 months ago but got the wrong zip code for my address. After literally 20 emails, (replies from people with Indian names) the zip code problem was finally resolved and I should be getting the new cartridge soon.
How can the HP "help desk" solve a technical problem if they can't even change a zip code!
I don't have the time or need all this aggravation. Bye Bye HP.
Customer Rating:
Summary: JAMS! JAMS!
Comment: I hate this printer. I hate this printer. All it does it jam and that is all it has ever done. It is a good piece of equipment if you don't actually use to print.
Customer Rating:
Summary: Whaaaaattttt!!! it's not working???!!!!!
Comment: I just bought this printer last July '06 and have been using it sporadically since most of the time I am not home. I purchase this item so that I can print some stuff for my wedding. After probably the 50th use (and I meant not heavy usage such as printing 3 to 5 pages with few graphics only) it stopped working! Now I can't print anything on it, not even for the stuff I need for my wedding. We tried using a new cable thinking it was the cable that didn't work and still no result. I kept stopping myself from "accidentally" dropping it to see if it would work. I give it two start because at least it gave me 6 months of use until it died. But anyway just beware if you are going to buy this thing. Think it through and read reviews. It might help prevent you from wasting money.
Customer Rating:
Summary: Avoid
Comment: If there is another brand in the same price range do not even look at this one. Mine is useless after one use. It will not turn off, head does not move hard reset nothing works. I have purchased many printers for myself and others and more and more I am being disapointed with HP.
Summary: Printing Quality Good - performance bad!
Comment: I purchased this product in February of 2006. By October of 2006, all of the sudden, I had problems with the paper feeding correctly. I called HP, I spoke with a sales person from Staples (where the printer was purchased) and they suggested I get a cleaning kit or check the type of paper I was putting in and cross checking with how the printer was defaulted in the computer to print. I did that and it still only works if I have a certain amount of paper (not too much, not too little) and if I give the top piece of paper a little push. It is the most frustrating thing to print anything!! When this printer actually does print something, it comes out nicely, but the effort is definately not worth 6-7 months worth of use. I would suggest to keep looking!!
Customer Rating:
Summary: Good printer - for a short while - Beware of HP's India Connection!
Comment: We've owned the 8050 for less than a year - using it mainly for occasional B&W printing. Recently, it died giving us an error message saying that the NEW ink cartridges I bought were "incompatible" - which of course was crazy since they were the same HP carts as before.
I called the "help desk" and probably talked to India about 10 times with no help and seemingly no understanding on their part. But, outsourcing saves money, you know. I did a live chat with someone on HP website and though she was helpful, it did not solve the problem.
They offered to mail me a new cartridge 2 months ago but got the wrong zip code for my address. After literally 20 emails, (replies from people with Indian names) the zip code problem was finally resolved and I should be getting the new cartridge soon.
How can the HP "help desk" solve a technical problem if they can't even change a zip code!
I don't have the time or need all this aggravation. Bye Bye HP.
Customer Rating:
Summary: JAMS! JAMS!
Comment: I hate this printer. I hate this printer. All it does it jam and that is all it has ever done. It is a good piece of equipment if you don't actually use to print.
Customer Rating:
Summary: Whaaaaattttt!!! it's not working???!!!!!
Comment: I just bought this printer last July '06 and have been using it sporadically since most of the time I am not home. I purchase this item so that I can print some stuff for my wedding. After probably the 50th use (and I meant not heavy usage such as printing 3 to 5 pages with few graphics only) it stopped working! Now I can't print anything on it, not even for the stuff I need for my wedding. We tried using a new cable thinking it was the cable that didn't work and still no result. I kept stopping myself from "accidentally" dropping it to see if it would work. I give it two start because at least it gave me 6 months of use until it died. But anyway just beware if you are going to buy this thing. Think it through and read reviews. It might help prevent you from wasting money.
Customer Rating:
Summary: Avoid
Comment: If there is another brand in the same price range do not even look at this one. Mine is useless after one use. It will not turn off, head does not move hard reset nothing works. I have purchased many printers for myself and others and more and more I am being disapointed with HP.