Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: the printer replacement has been a disaster
Comment: the photosmart printer never worked...and when I notified Hewlett Packard about 2 months ago they said they would send me a new printer...and I still have not received it....

Customer Rating: Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5
Summary: not up to expectations
Comment: Scanning and printing photos is much lower quality than I expected for the price and features of the machine. Document printing is quick, however it takes 30 seconds to calibrate your first page, which knocks the 32 ppm down to 16 ppm or so.

Customer Rating: Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5
Summary: very unreliable
Comment: 1. Printer started scrunching the paper. called HP and they sent me a kit to fix the problem. (overnight service, great!). Anyway, I re-installed the drivers in windows XP, and the problem went away, so I never tried the kit. Their support has no clue.

2. Printer won't print and says there is no yellow ink. (All the other inks are still around 100%). I don't believe that the yellow ran out so much faster then the rest. Now, the printer won't print/copy at all. Even in black and white, since it needs the yellow ink. Also, I can't just buy yellow. According to the support, the stuff they sell as replacements is different then what came with the printer, and I can't mix them. So, now I need to spend almost $80.00 on 6 new ink cartrages even though 5 of them are at 100%!!!. I used to really like HP printers, but this is probably the last I buy.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Awesome Printer for how much $ I bought it for...
Comment: I purchased this printer from Amazon about four months ago for $150 bucks. For that price its a fantastic purchase. I am used to working with $15,000 printers so when I initial put the unit together it felt flimsy, compared to the high-end printers at work. I treat it pretty rough and nothing has broke on it.
-Paper Tray doesn't hold too much paper(less then 50)
-Prints EXCEPTIONAL color pictures...
I have had it for 4 months w/o any problems. I love this printer. But I don't know if I would pay over $200 bucks for it.
BTW- Software that comes with it, runs my CPU at 100% occassionally...I have to 'endtask' on it every now and then...
My purchase amount:
Item(s) Subtotal: $153.99
Shipping & Handling: $23.28


Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: This has to be the best printer made
Comment: I don't know about these people wirting bad reviews but I take a lot of pictures because photography is a hobby of mine and this is the easiest printer for photography. It does film or digital, it's so easy, just put in the film or card and print, you don't even need your computer!