Customer Rating: 
Summary: Worst printer ever!
Comment: I hate this printer, and I will NEVER buy another HP product because of it. A friend bought the first 3210 all-in-one for my birthday because the salesperson told him it's compatible with Macintosh.
It worked fine for about 3 weeks, and then it started paper jamming. I mean every piece of paper I tried to print, jammed in it. After a couple of phone calls to customer help, they sent a replacement printer and I mailed this one back to them at their expense. I begged them not to send me another 3210, but they did anyway. After about 3 weeks of usage, guess what? Yes, you guessed right - it has started paper jamming.
Here is everything so far that's wrong with this all-in-one -
1. The output tray isn't flat, but instead has some levers on it that are totally unnecessary but cannot be removed. When the paper comes out of the printer, it catches on these levers and jams back into the printer. I have never seen such a poorly designed output tray as this. Every page I print that doesn't jam comes out wrinkled because of it.
2. The place to remove paper jams is located at the BACK of the printer. So if you have your printer placed on a shelf with a backboard like I do, it is a real pain in the keister to get to the back of the printer to unjam any of the numerous paper jams.
3. Do not press the scan button on the all-in-one to scan images! If you do, it will save the default as a huge tiff file (2mb or more) and download it to only God-knows-where in your computer. Save your time, system resources and sanity, and only scan the images through the HP Scan Pro software that comes with the all-in-one. This at least allows you to manually set the size and type of file, and lets you choose where to save the image.
4. There is no way to get the scanned output images to default to jpg or gif files even with the Scan Pro software. The default is tiff, so if you upload numerous images to amazon or other websites that only accept jpg's or gif's, then you have to manually set each image to jpg or gif. It makes no sense for HP to make the default a tiff, when so few websites accept this image form.
5. It will not print anything off the internet directly. Anytime I try to print a web page, I get a "communication error" message. I have to save the web page to my hard drive and then print the page. I pay a lot of bills online and need to print the receipts. It is absurd that this printer refuses to print these receipts directly from the internet.
6. It is not too easy to use the many functions. It comes with a 140 page User Guide. I've read novels shorter than this. I previously used an Epson all-in-one when I used Windows, and I was able to figure everything out with relative ease and without using the User Guide. The HP all-in-one practically requires a degree in technical engineering to figure everything out.
I'm sure there are many other faults with this all-in-one, but these are the ones that immediately came to my mind. The HP 3210 is a perfect example of "Caveat Emptor" - let the buyer beware.
Customer Rating:
Summary: saved from the trash...temporarily
Comment: HP Photosmart 3210 All-in-One Printer, Copier, and Scanner
last resort for those where I am......I had made up my mind to pitch this printer where trash like it belongs...then like the Grinch that I am, an idea came to mind. I got a some sturdy photo stock and figured out exactly where the two rollers were touching the paper. I place double sided sticky tape over those spots (long enough to go an inch above and an inch below. I fed the paper in the tray tape facing up to hit the rollers. I taped the page to the tray (on top of about 20 regular sheets)so it would not feed. I removed the back panel in case the paper did feed it would not go into the print mechanism. I hit the "OK" button 6 times and let the rollers drag accross the double sided sticky tape moving the paper a bit, three of those times, in order to get some fresh sticky. I then removed the paper...voila...works like a champ...so far...I don't know how long it will last..but it saved the otherwise barely used printer from it rightful place in my garbage can.
Customer Rating:
Summary: Have had for 2.5 years without any problems other than software
Comment: I have had very good luck with this printer. No problems other than a software conflict with Acrobat Pro 7.09. Have run under both XP and Vista. I have been very pleased with the output, speed and photo quality
Customer Rating:
Summary: Bitterly disappointed
Comment: When I chose an HP scanner I thought I could rely on its brand.
Big mistake. The hardware is ok but the software is cumbersome, heavy, even misleading. It's even hard to find out where scanned files have been placed on your hard drive. I also keep getting system conflicts and the background application makes the whole machine slower (keep in consideration that my pc is totally fitting HP specs). It's a nightmare every time I need to use this scanner and I feel like buying some other brand today. If you want a plug&play, easy and quick to use scan go for something else.
Customer Rating:
Summary: NOT RECOMMENDED !!!!
Comment: I hate to admit it, but I have to agree with most of the other reviewers on this product. The paper loading problems are real - being careful or gentle has nothing to do with it. We have had a half dozen other printers previously (non-HPs) without anywhere near the problems.
About 6 months after the warranty expired, the printer totally failed. Customer Service informed me that there is no repair option, but would gladly sell me a refurb or new one in exchange. NO THANK YOU!!
Not at all what I expected from HP, especially because this was not a cheap printer. I regret purchasing this HP product and will be replacing it with another brand.
Summary: Worst printer ever!
Comment: I hate this printer, and I will NEVER buy another HP product because of it. A friend bought the first 3210 all-in-one for my birthday because the salesperson told him it's compatible with Macintosh.
It worked fine for about 3 weeks, and then it started paper jamming. I mean every piece of paper I tried to print, jammed in it. After a couple of phone calls to customer help, they sent a replacement printer and I mailed this one back to them at their expense. I begged them not to send me another 3210, but they did anyway. After about 3 weeks of usage, guess what? Yes, you guessed right - it has started paper jamming.
Here is everything so far that's wrong with this all-in-one -
1. The output tray isn't flat, but instead has some levers on it that are totally unnecessary but cannot be removed. When the paper comes out of the printer, it catches on these levers and jams back into the printer. I have never seen such a poorly designed output tray as this. Every page I print that doesn't jam comes out wrinkled because of it.
2. The place to remove paper jams is located at the BACK of the printer. So if you have your printer placed on a shelf with a backboard like I do, it is a real pain in the keister to get to the back of the printer to unjam any of the numerous paper jams.
3. Do not press the scan button on the all-in-one to scan images! If you do, it will save the default as a huge tiff file (2mb or more) and download it to only God-knows-where in your computer. Save your time, system resources and sanity, and only scan the images through the HP Scan Pro software that comes with the all-in-one. This at least allows you to manually set the size and type of file, and lets you choose where to save the image.
4. There is no way to get the scanned output images to default to jpg or gif files even with the Scan Pro software. The default is tiff, so if you upload numerous images to amazon or other websites that only accept jpg's or gif's, then you have to manually set each image to jpg or gif. It makes no sense for HP to make the default a tiff, when so few websites accept this image form.
5. It will not print anything off the internet directly. Anytime I try to print a web page, I get a "communication error" message. I have to save the web page to my hard drive and then print the page. I pay a lot of bills online and need to print the receipts. It is absurd that this printer refuses to print these receipts directly from the internet.
6. It is not too easy to use the many functions. It comes with a 140 page User Guide. I've read novels shorter than this. I previously used an Epson all-in-one when I used Windows, and I was able to figure everything out with relative ease and without using the User Guide. The HP all-in-one practically requires a degree in technical engineering to figure everything out.
I'm sure there are many other faults with this all-in-one, but these are the ones that immediately came to my mind. The HP 3210 is a perfect example of "Caveat Emptor" - let the buyer beware.
Customer Rating:
Summary: saved from the trash...temporarily
Comment: HP Photosmart 3210 All-in-One Printer, Copier, and Scanner
last resort for those where I am......I had made up my mind to pitch this printer where trash like it belongs...then like the Grinch that I am, an idea came to mind. I got a some sturdy photo stock and figured out exactly where the two rollers were touching the paper. I place double sided sticky tape over those spots (long enough to go an inch above and an inch below. I fed the paper in the tray tape facing up to hit the rollers. I taped the page to the tray (on top of about 20 regular sheets)so it would not feed. I removed the back panel in case the paper did feed it would not go into the print mechanism. I hit the "OK" button 6 times and let the rollers drag accross the double sided sticky tape moving the paper a bit, three of those times, in order to get some fresh sticky. I then removed the paper...voila...works like a champ...so far...I don't know how long it will last..but it saved the otherwise barely used printer from it rightful place in my garbage can.
Customer Rating:
Summary: Have had for 2.5 years without any problems other than software
Comment: I have had very good luck with this printer. No problems other than a software conflict with Acrobat Pro 7.09. Have run under both XP and Vista. I have been very pleased with the output, speed and photo quality
Customer Rating:
Summary: Bitterly disappointed
Comment: When I chose an HP scanner I thought I could rely on its brand.
Big mistake. The hardware is ok but the software is cumbersome, heavy, even misleading. It's even hard to find out where scanned files have been placed on your hard drive. I also keep getting system conflicts and the background application makes the whole machine slower (keep in consideration that my pc is totally fitting HP specs). It's a nightmare every time I need to use this scanner and I feel like buying some other brand today. If you want a plug&play, easy and quick to use scan go for something else.
Customer Rating:
Summary: NOT RECOMMENDED !!!!
Comment: I hate to admit it, but I have to agree with most of the other reviewers on this product. The paper loading problems are real - being careful or gentle has nothing to do with it. We have had a half dozen other printers previously (non-HPs) without anywhere near the problems.
About 6 months after the warranty expired, the printer totally failed. Customer Service informed me that there is no repair option, but would gladly sell me a refurb or new one in exchange. NO THANK YOU!!
Not at all what I expected from HP, especially because this was not a cheap printer. I regret purchasing this HP product and will be replacing it with another brand.
HP Photosmart 3210 All-in-One Printer, Copier, and Scanner Reviews: Page 4 of 21
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