Customer Rating: 
Summary: HP 3210 Out of Paper message
Comment: After fighting with this thing for the last year I'm about to pass it on to GoodWill. Seriously. It doesn't matter what paper, what size, nothing, but after a few months of use actually getting output is almost impossible(this *is* what this thing is for, I believe). The always present "Out of paper" message is starting to raise my blood pressure and I'm looking for another printer and it's not an HP.
Reading a previous review about the same issue it appears that it's a software issue, but HP apparently has no plans to correct it; isn't that grand? Am I pissed off? You bet I am; this isn't one of those $49.95 printers - it was rather pricey. It'll be a cold day in Hell before I purchase another product from these HP.
Customer Rating:
Summary: Heavy Use With Business
Comment: We have an HP 3210 in use at my place of work, a copy machine store. I use it many times a day. I use many different types of paper. I have used the scan feature and the negative attachment numerous times. I have had NO paper feeder issues, and doing the math, printing about 600 color/black and white pages a month. The color quality is superb due to the separate cartridges, though the yellow always runs out first. We use the HP 3210 to make professional prints for Christmas cards, calendars, business cards, logos, etc., for our customers. We tend to use the HP 3210 more than the $20,000 Canon and Sharp machines on the floor. I just bought one for my home, and I am quite impressed! It is very quiet and quite quick! Ha!
Customer Rating:
Summary: Terrible paper handling
Comment: HP used to be known for their high quality, but this printer is a sign that those days are over. I have happily owned an HP computer, monitor, and had a previous inkjet. All ran well, and any issues were handled superbly by HP support. But after an easy install and a few succesful tests, I started running into problems. On normal blank 8 1/2 by 11 coming from the main tray, it pulls and prints relatively smoothly. But, the feeds from the "photo tray" are dismal. The printer constantly makes skipping noises and it attempts to pull the photo tray, and quickly gives up and provides the "out of paper" message. Even on the rare times it succesfully pulls in the tray it is inclined to give the "out of paper" message. My attempt to get support was not nearly as helpful as the past with HP. I was told to try different paper, and to wipe off the rollers - which was useless, as it completely ignored the clicking of the printing trying to pull the tray.
The feature set is good. And, when the printer produces a document (including a photo) that is very good. But the frustration caused by the dismal mechanics is rediculous. The mechanical engineer behind this created an over-complicated beast that fails more often than it succeeds.
Customer Rating:
Summary: Got the printer but no manual, no installation CD and no USB cable
Comment: I believe the HP-PhotoSmart-3210 All-in-one is great as a home printer, but I have not received the manual, installation CD and USB cable from Amazon / Tech for Less. After complaining they send me a copy of the manual. I bought myself the USB cable ($28) but the printer can't be installed without the CD. When you buy a printer you expect to be able to install it after opening the package, isn't that right?
Customer Rating:
Summary: Works fine!
Comment: I have had this printer for 2 years. I have not had any paper feed problems! Color pictures come out very nice. Now if you are looking for professional quality prints, go to a professional. I don't use the scan feature, so I can't comment on that. I did not have any problems with the set up (use windows xp). No problems with networking either. My only complaint(which is why I give it 4 stars) is the cost of the ink. Printing a lot of photos is not cost effective. However, the individual ink cartridges (this feature is why I bought this model)do help keep the cost down. This printer has not let me down. Very reliable printer.
Summary: HP 3210 Out of Paper message
Comment: After fighting with this thing for the last year I'm about to pass it on to GoodWill. Seriously. It doesn't matter what paper, what size, nothing, but after a few months of use actually getting output is almost impossible(this *is* what this thing is for, I believe). The always present "Out of paper" message is starting to raise my blood pressure and I'm looking for another printer and it's not an HP.
Reading a previous review about the same issue it appears that it's a software issue, but HP apparently has no plans to correct it; isn't that grand? Am I pissed off? You bet I am; this isn't one of those $49.95 printers - it was rather pricey. It'll be a cold day in Hell before I purchase another product from these HP.
Customer Rating:
Summary: Heavy Use With Business
Comment: We have an HP 3210 in use at my place of work, a copy machine store. I use it many times a day. I use many different types of paper. I have used the scan feature and the negative attachment numerous times. I have had NO paper feeder issues, and doing the math, printing about 600 color/black and white pages a month. The color quality is superb due to the separate cartridges, though the yellow always runs out first. We use the HP 3210 to make professional prints for Christmas cards, calendars, business cards, logos, etc., for our customers. We tend to use the HP 3210 more than the $20,000 Canon and Sharp machines on the floor. I just bought one for my home, and I am quite impressed! It is very quiet and quite quick! Ha!
Customer Rating:
Summary: Terrible paper handling
Comment: HP used to be known for their high quality, but this printer is a sign that those days are over. I have happily owned an HP computer, monitor, and had a previous inkjet. All ran well, and any issues were handled superbly by HP support. But after an easy install and a few succesful tests, I started running into problems. On normal blank 8 1/2 by 11 coming from the main tray, it pulls and prints relatively smoothly. But, the feeds from the "photo tray" are dismal. The printer constantly makes skipping noises and it attempts to pull the photo tray, and quickly gives up and provides the "out of paper" message. Even on the rare times it succesfully pulls in the tray it is inclined to give the "out of paper" message. My attempt to get support was not nearly as helpful as the past with HP. I was told to try different paper, and to wipe off the rollers - which was useless, as it completely ignored the clicking of the printing trying to pull the tray.
The feature set is good. And, when the printer produces a document (including a photo) that is very good. But the frustration caused by the dismal mechanics is rediculous. The mechanical engineer behind this created an over-complicated beast that fails more often than it succeeds.
Customer Rating:
Summary: Got the printer but no manual, no installation CD and no USB cable
Comment: I believe the HP-PhotoSmart-3210 All-in-one is great as a home printer, but I have not received the manual, installation CD and USB cable from Amazon / Tech for Less. After complaining they send me a copy of the manual. I bought myself the USB cable ($28) but the printer can't be installed without the CD. When you buy a printer you expect to be able to install it after opening the package, isn't that right?
Customer Rating:
Summary: Works fine!
Comment: I have had this printer for 2 years. I have not had any paper feed problems! Color pictures come out very nice. Now if you are looking for professional quality prints, go to a professional. I don't use the scan feature, so I can't comment on that. I did not have any problems with the set up (use windows xp). No problems with networking either. My only complaint(which is why I give it 4 stars) is the cost of the ink. Printing a lot of photos is not cost effective. However, the individual ink cartridges (this feature is why I bought this model)do help keep the cost down. This printer has not let me down. Very reliable printer.
HP Photosmart 3210 All-in-One Printer, Copier, and Scanner Reviews: Page 3 of 21
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