Customer Rating: 
Summary: DO NOT PURCHASE!!!!!! Piece of junk
Comment: Was great for the first 2 months. A year later I can not print a single page without it grabbing and printing on 5 or so pieces of paper. The photo printer doesn't even detect paper in it anymore, there goes that option. And by the way, none of this is covered in the warranty!
Customer Rating:
Summary: HP Photosmart 3210
Comment: Have not had a lot of time to play with this unit, BUT what I have observed is that the owner's manual references all kinds of buttons on the front display THAT DO NOT EXIST. For example, it gives a procedure to locate the serial number, etc., by pressing a * and # button that do not exist on the display panel. It also talks about an "Information Menu" that does not exist. Also, supposedly there is a "ABC" and a "123" button that does not exist. The list goes on for how to set this and set that, but the buttons do not exist. Go figure--supposedly I ended up with the right owner's manual, according to what is printed on the cover, but I can't figure out any of this. AND I AM NOT ILLITERATE.
Customer Rating:
Summary: HP 3210 Out of Paper message
Comment: After fighting with this thing for the last year I'm about to pass it on to GoodWill. Seriously. It doesn't matter what paper, what size, nothing, but after a few months of use actually getting output is almost impossible(this *is* what this thing is for, I believe). The always present "Out of paper" message is starting to raise my blood pressure and I'm looking for another printer and it's not an HP.
Reading a previous review about the same issue it appears that it's a software issue, but HP apparently has no plans to correct it; isn't that grand? Am I pissed off? You bet I am; this isn't one of those $49.95 printers - it was rather pricey. It'll be a cold day in Hell before I purchase another product from these HP.
Customer Rating:
Summary: Heavy Use With Business
Comment: We have an HP 3210 in use at my place of work, a copy machine store. I use it many times a day. I use many different types of paper. I have used the scan feature and the negative attachment numerous times. I have had NO paper feeder issues, and doing the math, printing about 600 color/black and white pages a month. The color quality is superb due to the separate cartridges, though the yellow always runs out first. We use the HP 3210 to make professional prints for Christmas cards, calendars, business cards, logos, etc., for our customers. We tend to use the HP 3210 more than the $20,000 Canon and Sharp machines on the floor. I just bought one for my home, and I am quite impressed! It is very quiet and quite quick! Ha!
Customer Rating:
Summary: Terrible paper handling
Comment: HP used to be known for their high quality, but this printer is a sign that those days are over. I have happily owned an HP computer, monitor, and had a previous inkjet. All ran well, and any issues were handled superbly by HP support. But after an easy install and a few succesful tests, I started running into problems. On normal blank 8 1/2 by 11 coming from the main tray, it pulls and prints relatively smoothly. But, the feeds from the "photo tray" are dismal. The printer constantly makes skipping noises and it attempts to pull the photo tray, and quickly gives up and provides the "out of paper" message. Even on the rare times it succesfully pulls in the tray it is inclined to give the "out of paper" message. My attempt to get support was not nearly as helpful as the past with HP. I was told to try different paper, and to wipe off the rollers - which was useless, as it completely ignored the clicking of the printing trying to pull the tray.
The feature set is good. And, when the printer produces a document (including a photo) that is very good. But the frustration caused by the dismal mechanics is rediculous. The mechanical engineer behind this created an over-complicated beast that fails more often than it succeeds.
Summary: DO NOT PURCHASE!!!!!! Piece of junk
Comment: Was great for the first 2 months. A year later I can not print a single page without it grabbing and printing on 5 or so pieces of paper. The photo printer doesn't even detect paper in it anymore, there goes that option. And by the way, none of this is covered in the warranty!
Customer Rating:
Summary: HP Photosmart 3210
Comment: Have not had a lot of time to play with this unit, BUT what I have observed is that the owner's manual references all kinds of buttons on the front display THAT DO NOT EXIST. For example, it gives a procedure to locate the serial number, etc., by pressing a * and # button that do not exist on the display panel. It also talks about an "Information Menu" that does not exist. Also, supposedly there is a "ABC" and a "123" button that does not exist. The list goes on for how to set this and set that, but the buttons do not exist. Go figure--supposedly I ended up with the right owner's manual, according to what is printed on the cover, but I can't figure out any of this. AND I AM NOT ILLITERATE.
Customer Rating:
Summary: HP 3210 Out of Paper message
Comment: After fighting with this thing for the last year I'm about to pass it on to GoodWill. Seriously. It doesn't matter what paper, what size, nothing, but after a few months of use actually getting output is almost impossible(this *is* what this thing is for, I believe). The always present "Out of paper" message is starting to raise my blood pressure and I'm looking for another printer and it's not an HP.
Reading a previous review about the same issue it appears that it's a software issue, but HP apparently has no plans to correct it; isn't that grand? Am I pissed off? You bet I am; this isn't one of those $49.95 printers - it was rather pricey. It'll be a cold day in Hell before I purchase another product from these HP.
Customer Rating:
Summary: Heavy Use With Business
Comment: We have an HP 3210 in use at my place of work, a copy machine store. I use it many times a day. I use many different types of paper. I have used the scan feature and the negative attachment numerous times. I have had NO paper feeder issues, and doing the math, printing about 600 color/black and white pages a month. The color quality is superb due to the separate cartridges, though the yellow always runs out first. We use the HP 3210 to make professional prints for Christmas cards, calendars, business cards, logos, etc., for our customers. We tend to use the HP 3210 more than the $20,000 Canon and Sharp machines on the floor. I just bought one for my home, and I am quite impressed! It is very quiet and quite quick! Ha!
Customer Rating:
Summary: Terrible paper handling
Comment: HP used to be known for their high quality, but this printer is a sign that those days are over. I have happily owned an HP computer, monitor, and had a previous inkjet. All ran well, and any issues were handled superbly by HP support. But after an easy install and a few succesful tests, I started running into problems. On normal blank 8 1/2 by 11 coming from the main tray, it pulls and prints relatively smoothly. But, the feeds from the "photo tray" are dismal. The printer constantly makes skipping noises and it attempts to pull the photo tray, and quickly gives up and provides the "out of paper" message. Even on the rare times it succesfully pulls in the tray it is inclined to give the "out of paper" message. My attempt to get support was not nearly as helpful as the past with HP. I was told to try different paper, and to wipe off the rollers - which was useless, as it completely ignored the clicking of the printing trying to pull the tray.
The feature set is good. And, when the printer produces a document (including a photo) that is very good. But the frustration caused by the dismal mechanics is rediculous. The mechanical engineer behind this created an over-complicated beast that fails more often than it succeeds.
HP Photosmart 3210 All-in-One Printer, Copier, and Scanner Reviews: Page 2 of 20
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