Customer Rating: 
Summary: the best printer i have ever had
Comment: i bought this printer it has to be at least 3-4 years ago. i have printed hundreds of photos through it, some wedding invatations on the thicker paper, and tons of college papers, and some graphic design projects, oh and envelopes. i havent had a paper load problem at all except for the clear paper that i used for my friends wedding invites. (tho i dont think the printer was designed for it anyway). the photos come out looking so sharp i stopped goin to the photo store to print them out i get a good 100 or so pics before i have to changed the ink. (depends how much color is in the pic, if its all blue then i sometimes got only 60 printings before i had to change the color) or if you used a setting that required more ink) just make sure to let them dry for a couple of days before you stack them up or they will blur.
the scanner works great too and its fast and you can get great detail out of it i have scanned some realy old photos and man does it catch everything, i have to scan at a high resolution so i can restore and blow up the pictures if i need to make it bigger without making it look pixalized.
i dont use the on screen menu at all unless i need to do a quick copy of something. so cant help you out there
hope this helps
Customer Rating:
Summary: won't print if color cartridge is empty
Comment: Ok printer but... it refuses to print black-only if one of the color cartridges is empty.
Customer Rating:
Summary: When it works...it's great
Comment: I purchased this printer 2 years ago to replace a much simpler color printer as I planned to do more photo printing and color documents. The software installation took two tries before everything was installed...and that took a great deal of time. My husband could not install the software onto his laptop at all. He tried twice, but the installation froze and discontinued each time. The machine is quite large and heavy and shakes a great deal when printing so it is essential it be placed on a very supportive and sturdy desk or table. It seemed to operate well and print as expected for a few months, then the paper-feed issue began. It did not matter whether the paper tray was full or nearly empty...but it would not feed the paper and displayed an Out of Paper message. It became necessary to gently push the paper-length guide to encourage the paper to feed into the printer. Eventually it was necessary to do this each time one attempted to print. I went back to the store and the tech people kept the machine and then returned it to HP and gave me a new machine. I once again set-up the machine and it worked for a short time before beginning the paper-feed problem again. It was checked twice with no real resolution so I decided to keep the machine until now when I am upgrading it and leaving the HP family. I have been a fan of the HP printers for years, but lately their quality seems to be suffering from lack of attention. The one thing that is really terrific is the individual ink cartridges that allow you to replace only the color that has been depleted rather than a single color cartridge. We'll see what the new machine brings with it. Perhaps one day I will once again learn to trust the HP printers.
Customer Rating:
Summary: HP has discontinued this product
Comment: When mine had an irretrievable paper jam and I took it in for repair, we found out that HP has discontinued both the printer and the pieces (gear replacement) needed for (a relatively simple) repair. Shame, shame, H.P. You just lost my business for good.
Customer Rating:
Summary: Worst Printer Ever
Comment: The most unfortunate experience of this printer has been the knowledge that I paid full price for such a large paper weight.
Despite one reviewer suggesting a helpful HP Support team, my experience has proved otherwise. After reading many reviews of this so-called printer, it seems that there is one common malfunction among them all. This printer does not detect paper and will not load paper.
Despite the well known manufacturer defect, HP does not offer to replace the non-functioning item and only after several days of exchanging emails, they will only offer a list of approved repair shops. Hardly the responsible action one would expect from a company that has already explained to one reviewer that this problem is the result of a bad part supplied by a manufacturer they no longer work with.
At full price, many other electronics can be bought at the same price and function much longer than a year (iPods, Cell phones, DVD Players, Xbox 360, digital cameras). Even with the concept that electronic items become outdated quickly, consumers still deserve quality for their money, especially in the midst of a possible recession. This is not a quality item and HP does not provide quality support for this item. Even with its now rightfully reduced price on Amazon.com, I still could not recommend this product even to my worst enemy.
Thanks to my experience with this printer, I am now joining the many individuals whom constantly advise against buying HP products. Previously I always had moderate success with HP products, but I cannot justify buying HP again, when I've lost hard earned money on a piece of junk.
Summary: the best printer i have ever had
Comment: i bought this printer it has to be at least 3-4 years ago. i have printed hundreds of photos through it, some wedding invatations on the thicker paper, and tons of college papers, and some graphic design projects, oh and envelopes. i havent had a paper load problem at all except for the clear paper that i used for my friends wedding invites. (tho i dont think the printer was designed for it anyway). the photos come out looking so sharp i stopped goin to the photo store to print them out i get a good 100 or so pics before i have to changed the ink. (depends how much color is in the pic, if its all blue then i sometimes got only 60 printings before i had to change the color) or if you used a setting that required more ink) just make sure to let them dry for a couple of days before you stack them up or they will blur.
the scanner works great too and its fast and you can get great detail out of it i have scanned some realy old photos and man does it catch everything, i have to scan at a high resolution so i can restore and blow up the pictures if i need to make it bigger without making it look pixalized.
i dont use the on screen menu at all unless i need to do a quick copy of something. so cant help you out there
hope this helps
Customer Rating:
Summary: won't print if color cartridge is empty
Comment: Ok printer but... it refuses to print black-only if one of the color cartridges is empty.
Customer Rating:
Summary: When it works...it's great
Comment: I purchased this printer 2 years ago to replace a much simpler color printer as I planned to do more photo printing and color documents. The software installation took two tries before everything was installed...and that took a great deal of time. My husband could not install the software onto his laptop at all. He tried twice, but the installation froze and discontinued each time. The machine is quite large and heavy and shakes a great deal when printing so it is essential it be placed on a very supportive and sturdy desk or table. It seemed to operate well and print as expected for a few months, then the paper-feed issue began. It did not matter whether the paper tray was full or nearly empty...but it would not feed the paper and displayed an Out of Paper message. It became necessary to gently push the paper-length guide to encourage the paper to feed into the printer. Eventually it was necessary to do this each time one attempted to print. I went back to the store and the tech people kept the machine and then returned it to HP and gave me a new machine. I once again set-up the machine and it worked for a short time before beginning the paper-feed problem again. It was checked twice with no real resolution so I decided to keep the machine until now when I am upgrading it and leaving the HP family. I have been a fan of the HP printers for years, but lately their quality seems to be suffering from lack of attention. The one thing that is really terrific is the individual ink cartridges that allow you to replace only the color that has been depleted rather than a single color cartridge. We'll see what the new machine brings with it. Perhaps one day I will once again learn to trust the HP printers.
Customer Rating:
Summary: HP has discontinued this product
Comment: When mine had an irretrievable paper jam and I took it in for repair, we found out that HP has discontinued both the printer and the pieces (gear replacement) needed for (a relatively simple) repair. Shame, shame, H.P. You just lost my business for good.
Customer Rating:
Summary: Worst Printer Ever
Comment: The most unfortunate experience of this printer has been the knowledge that I paid full price for such a large paper weight.
Despite one reviewer suggesting a helpful HP Support team, my experience has proved otherwise. After reading many reviews of this so-called printer, it seems that there is one common malfunction among them all. This printer does not detect paper and will not load paper.
Despite the well known manufacturer defect, HP does not offer to replace the non-functioning item and only after several days of exchanging emails, they will only offer a list of approved repair shops. Hardly the responsible action one would expect from a company that has already explained to one reviewer that this problem is the result of a bad part supplied by a manufacturer they no longer work with.
At full price, many other electronics can be bought at the same price and function much longer than a year (iPods, Cell phones, DVD Players, Xbox 360, digital cameras). Even with the concept that electronic items become outdated quickly, consumers still deserve quality for their money, especially in the midst of a possible recession. This is not a quality item and HP does not provide quality support for this item. Even with its now rightfully reduced price on Amazon.com, I still could not recommend this product even to my worst enemy.
Thanks to my experience with this printer, I am now joining the many individuals whom constantly advise against buying HP products. Previously I always had moderate success with HP products, but I cannot justify buying HP again, when I've lost hard earned money on a piece of junk.
HP Photosmart 3210 All-in-One Printer, Copier, and Scanner Reviews: Page 1 of 21
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