Customer Rating: 
Summary: Can't believe I wasted my money
Comment: This worked for about a month, then the scanner function ceased to work except by accessing it through the computer, in other words, you couldn't put a photo in it and push the scan button but had to go thru the computer. Now even that doesn't work. The troubleshooting they have is extremely complicated/pure gibberish.
What a piece of junk.
Customer Rating:
Summary: Worked Well
Comment: Yeah, it worked well for about 2 years of low volume printing (maybe 100 sheets a month). I bought a 2 year extended warranty and right on cue it started vomiting on the 25th month. Actually the ink kept bleeding from the cartridges creating a big mess. I never thought or considered this thing to be a work horse. I wanted it for light printing, and it did the job. Although the print cartridges don't last long and are a bit pricey. I now plan to hook it up to my computer and use the scanner. I never used this machine with my computer, so I am hoping that it'll work out and scan well. I am going to Office Depot tomorrow and buy a Canon D340. It is a nice little work horse... so I heard. By the way, I never had problems with paper jams with this machine- not once.
Customer Rating:
Summary: Paper-jam Issues from the Get Go
Comment: Honestly, this printer worked normally for me for a day - the first day I set it up. Since then, I have had to hand feed every single piece of paper I try to print. Then there were the issues of it only printing in color and not using any of the black ink cartridge. The only fix was to replace a virtually new cartridge. Granted, the customer service people at HP, who helped me troubleshoot through instant message, were helpful, but this has been a lemon from the moment I bought it.
I don't think I have ever found a printer that is not a professional-office grade one that works well at home. Any suggestions would be most welcome!
Customer Rating:
Summary: Paper jams, bloated driver, shutdowns
Comment: To begin, the software installation is a headache. I had trouble installing it even though I work in IT. Why do you need a 40MB - 200MB driver that requires you to turn off your Anti-virus during installation?! The printer jams often and will sometimes shutdown while printing. While I think HP business grade printers are great, this consumer grade printer is junk.
Customer Rating:
Summary: In the immortal works of Monty Python
Comment: RUN AWAY, RUN AWAY, RUN AWAY.
When and if it works, it looks great.
I wish I could rate this at NO stars because of the paper jam or out of paper issue. I guess it's come to the point where we have to beg, plead and pray just to get something to work as advertised. I purchased this a Wal-Mart for $50, so I would bet that American manufacturers are thinking that "if they only spend 50 bucks, what did they expect?" "They should have paid more so it will work."
Summary: Can't believe I wasted my money
Comment: This worked for about a month, then the scanner function ceased to work except by accessing it through the computer, in other words, you couldn't put a photo in it and push the scan button but had to go thru the computer. Now even that doesn't work. The troubleshooting they have is extremely complicated/pure gibberish.
What a piece of junk.
Customer Rating:
Summary: Worked Well
Comment: Yeah, it worked well for about 2 years of low volume printing (maybe 100 sheets a month). I bought a 2 year extended warranty and right on cue it started vomiting on the 25th month. Actually the ink kept bleeding from the cartridges creating a big mess. I never thought or considered this thing to be a work horse. I wanted it for light printing, and it did the job. Although the print cartridges don't last long and are a bit pricey. I now plan to hook it up to my computer and use the scanner. I never used this machine with my computer, so I am hoping that it'll work out and scan well. I am going to Office Depot tomorrow and buy a Canon D340. It is a nice little work horse... so I heard. By the way, I never had problems with paper jams with this machine- not once.
Customer Rating:
Summary: Paper-jam Issues from the Get Go
Comment: Honestly, this printer worked normally for me for a day - the first day I set it up. Since then, I have had to hand feed every single piece of paper I try to print. Then there were the issues of it only printing in color and not using any of the black ink cartridge. The only fix was to replace a virtually new cartridge. Granted, the customer service people at HP, who helped me troubleshoot through instant message, were helpful, but this has been a lemon from the moment I bought it.
I don't think I have ever found a printer that is not a professional-office grade one that works well at home. Any suggestions would be most welcome!
Customer Rating:
Summary: Paper jams, bloated driver, shutdowns
Comment: To begin, the software installation is a headache. I had trouble installing it even though I work in IT. Why do you need a 40MB - 200MB driver that requires you to turn off your Anti-virus during installation?! The printer jams often and will sometimes shutdown while printing. While I think HP business grade printers are great, this consumer grade printer is junk.
Customer Rating:
Summary: In the immortal works of Monty Python
Comment: RUN AWAY, RUN AWAY, RUN AWAY.
When and if it works, it looks great.
I wish I could rate this at NO stars because of the paper jam or out of paper issue. I guess it's come to the point where we have to beg, plead and pray just to get something to work as advertised. I purchased this a Wal-Mart for $50, so I would bet that American manufacturers are thinking that "if they only spend 50 bucks, what did they expect?" "They should have paid more so it will work."
HP PhotoSmart 2575 All-in-One Printer / Copier / Scanner Reviews: Page 1 of 26
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