Customer Rating: 
Summary: I love this printer!!
Comment: I've had my printer for almost 2 years and have had absolutely NO problems with it whatsoever! I created most of the stationery products for my recent wedding and used this printer to print it all - programs, place cards (used the perforated business cards with no problem), card stock, menu cards, labels, even the embossed square envelopes for the invitations were a breeze! It made everything look like it was professionally done and I had great compliments on it. The copying is also great. I am a pianist and occasionally need to copy music from large sheets onto normal 8 1/2 x 11 sheets to fit in my black binder and the scaling worked great for that! For scanning, I used it to scan my engagement photos so I could submit them online to the newspaper and there was no distortion whatsoever. They looked exactly like the original. I have been absolutely pleased with the quality of output for this printer.
Customer Rating:
Summary: Do not buy this printer
Comment: I have never written an online review before. This disappointment of a printer/copier/scanner has driven me to it. The printer worked fine for the first few months, though the color printing was never satisfactory, streaked with fine white lines.
Then the problems began. Error messages of stalled print cartridges. Strange lights turning on. Weird noises. Printer shut-down. The only way we can get the printer to work now is to unplug it and re-boot the computer several times.
Life is too short for this printer. Buy another one instead.
Customer Rating:
Summary: don't buy this
Comment: Every time I go to print something this machine makes it an adventure. Right now the printer will only print an entire document rather than select pages from it. The error light comes on for no reason. This is the tip of the iceberg...needless to say I'm shopping around for a new printer.
Customer Rating:
Summary: Don't buy this refurbished
Comment: I bought this refurbished off a respectable dealer off of eBay,but I didn't realize that his guarantee was only for 7 days until it was too late. The USB port on the printer was dead on arrival, and I could not establish a connection to my computer. It was about 1 month after receiving the item that I attempted to install this on my computer, so I could not return this to the eBay dealer. Tried 2 different USB cables, 2 PC's and multiple USB ports, but still no connection. I'm sure this is a great printer for light to medium usuage, but my advice is to buy one of these new.
Customer Rating:
Summary: I'd give it a zero if possible.
Comment: I have not one, two, but three of these pieces of junk and have finally learned my lesson. The first one was DOA out of the box. The second one developed a USB connection problem within one month. And now the third one flashes continuously "check cartridges" and I have put brand new ones in there. It won't even scan or copy when it thinks you have printing issues. You're just locked up with a bunch of flashing lights. Don't waste your time with this thing. I'm definitely going to try a canon next.
Summary: I love this printer!!
Comment: I've had my printer for almost 2 years and have had absolutely NO problems with it whatsoever! I created most of the stationery products for my recent wedding and used this printer to print it all - programs, place cards (used the perforated business cards with no problem), card stock, menu cards, labels, even the embossed square envelopes for the invitations were a breeze! It made everything look like it was professionally done and I had great compliments on it. The copying is also great. I am a pianist and occasionally need to copy music from large sheets onto normal 8 1/2 x 11 sheets to fit in my black binder and the scaling worked great for that! For scanning, I used it to scan my engagement photos so I could submit them online to the newspaper and there was no distortion whatsoever. They looked exactly like the original. I have been absolutely pleased with the quality of output for this printer.
Customer Rating:
Summary: Do not buy this printer
Comment: I have never written an online review before. This disappointment of a printer/copier/scanner has driven me to it. The printer worked fine for the first few months, though the color printing was never satisfactory, streaked with fine white lines.
Then the problems began. Error messages of stalled print cartridges. Strange lights turning on. Weird noises. Printer shut-down. The only way we can get the printer to work now is to unplug it and re-boot the computer several times.
Life is too short for this printer. Buy another one instead.
Customer Rating:
Summary: don't buy this
Comment: Every time I go to print something this machine makes it an adventure. Right now the printer will only print an entire document rather than select pages from it. The error light comes on for no reason. This is the tip of the iceberg...needless to say I'm shopping around for a new printer.
Customer Rating:
Summary: Don't buy this refurbished
Comment: I bought this refurbished off a respectable dealer off of eBay,but I didn't realize that his guarantee was only for 7 days until it was too late. The USB port on the printer was dead on arrival, and I could not establish a connection to my computer. It was about 1 month after receiving the item that I attempted to install this on my computer, so I could not return this to the eBay dealer. Tried 2 different USB cables, 2 PC's and multiple USB ports, but still no connection. I'm sure this is a great printer for light to medium usuage, but my advice is to buy one of these new.
Customer Rating:
Summary: I'd give it a zero if possible.
Comment: I have not one, two, but three of these pieces of junk and have finally learned my lesson. The first one was DOA out of the box. The second one developed a USB connection problem within one month. And now the third one flashes continuously "check cartridges" and I have put brand new ones in there. It won't even scan or copy when it thinks you have printing issues. You're just locked up with a bunch of flashing lights. Don't waste your time with this thing. I'm definitely going to try a canon next.