Customer Rating: Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5
Summary: Tricky
Comment: The printer setup was easy, but I am still working on the color calibration. Initial prints have not been close to the appearance on the monitor. One of the included software items was a demostration of a calibration setup. That would probably solve the calibration problems, but it costs around $380.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: The Best Printer I've Ever Owned!
Comment: This printer is absolutely fabulous. The print quality is crisp, clear and the colors are stunningly vibrant. I have had it almost a year now, and it has worked flawlessly. I use it to print CDs, letters, artist's prints and regular letters and such. The ink lasts a good long time and is very affordable.

The only thing I must note is that I have read that it is strongly recommended to leave it off when not in use. I was not aware of this until just now, and feel pretty worried that up until now I pretty much left it on much of the time. This doesn't seem to have affected the printer, but I am changing my ways since I now know better and am passing this along so that others will learn, too. The print heads need to be "parked" and kept moist, and this happens when the printer is off. Also, I would not recommend using the power supply to turn it off, as this is a "power failure" as far as machines are concerned. They need to go through their "shutdown routine," particularly the Epson printer.

Once again, you will be very happy with this fine printer if you purchase it. I got the best price anywhere here on Amazon, too.

Customer Rating: Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5Average rating of 4/5
Summary: CD printing and other thoughts
Comment: Just got the R1800 primarily to print four-color Photoshop images/labels on CDs. Having read some of the comments, was a little concerned. However, my fears were unfounded.

The software and hardware worked flawlessly. The first CD was a little light, but that was easily adjusted. I'm very happy with this.

Also printed 12 sheets of graphics to be made into "buttons" using Kodak paper and they were fine. The "gloss" cartridge is down a bit, so I went and bought two more. The others haven't even begun to show usage yet.

On the other hand, I tried to use a sheet of Avery labels for another project, and the printer simply didn't "see" the paper. I suppose it's a weight problem.

Anyway, I'm happy with the printer. Which, by the way, is replacing an HP 1220C, which is a nice printer, and works well, but doesn't like heavier papers, and doesn't do CDs.


Customer Rating: Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5Average rating of 1/5
Summary: Don't buy this printer
Comment: If you can get this printer to work for you, you will love the quality of the output. However, as many have noted, you may end up wanting to throw it out the window. No matter how many times I try Epson's recommended procedures to get this beast working, sooner or later it refuses to print because "media out or not loaded correctly." This is a patent falsehood, but the printer remains intransigent.

By the way, Epson's fix includes deleting ALL your installed printer drivers, and then reinstalling them. Since I have two printers at home and work with five at school, reinstalling all those drivers is not a trivial task. And even then, if it works at all it only works temporarily. Then it's "media out or not loaded correctly" messages again.

Defenestration is too good for this printer.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: MY INTEL MAC LOVES IT; excellent quality prints
Comment: The Epson site is beyond clear about the fact that the driver enclosed in the box WILL NOT WORK for Intel-based Macs. The appropriate driver is easy to find, download, and install from the Epson site. Our set-up, including download time, was probably under ten minutes -- and I might have overestimated by half.

The prints are superb. I bought this in order to do 13x19 prints "in house" and the only surprise is how much better prints turn out than I could possibly have expected. Simply, the price-performance ratio on this printer is outstanding.

As much use as this thing gets, it is especially helpful that the color cartridges are not "all in one". I find that it is far more economical to replace one color component. That has to be more environmentally sound, as well. Who knows how much "all" of the "in one" I've wasted before now?

It's no secret that there have been some software hitches for companies who did not understand off the bat that Macs with Intel chips would have different requirements. But the fixes on these are, in my experience, easy to locate. If you have an Intel Mac, take a minute to look around the Web for professional reviews of this printer. You'll see that Epson has solved its "issues" just fine.