Customer Rating: 
Summary: The most difficult thing in the world to configure
Comment: Problem #1 - out of hte box, these units are assigned 192.168.0.10 as an IP address. find if your network is on the .0 subnet. So I had to change my entire network over to this in order to get it configured.
Problem #2 - once changed, now i have Ip address issues because of the existing clients picking up the .10 address.
Problem #3 - If you incorrectly specificy the SSID/wep key or IP address, you have to put it back to the defaults and start over. there's no way to configure the unit
Problem #4 - it just plain don't work as it should.
Easily the most difficult unit i've ever had to configure. It's a shame that I'm swearing off linksys as their prices are good. Despite it's decent price, stay away from this one.
Customer Rating:
Summary: Terrible
Comment: I have a D-link router, and I couldn't even get this thing to connect wirelessly. It works if connected with a ethernet wire, but that isn't really the point, is it?
I called customer support, and the call dropped 4 TIMES!!!! Even when I was able to stay connected, they obviously weren't listening to me, and were of no use in the end. I'm off to go return. Save your time, money, and aggrevation. Avoid this like the plague.
Customer Rating:
Summary: DP 311U does not work for me and the tech support is terrible!
Comment: I bought this DP-311U print server. I set it up according to the manual and i can print from different computers to the printer. However, a few hours later, it stopped working. I disconnect then reconnect everything, it started to work again. But a few hours later this same thing happened again. I called the tech people at D-link and started to explain the problem when the line was disconnected. I thought this must be an accident. I called again. After transfering to a different number and waited for about 10 minutes, i was just about to describe the problem again, the line was droped again. I checked my telephone lines, they were ok. D-link's tech support is just a waste of time. By the way, i have other similar products which work fine.
Mike
Customer Rating:
Summary: D-Link never again
Comment: Had wireless running for a year with no problems. Purchased the DP-311u for my laser-fax, made sure it was compatible with the print server. got it hooked up and all went to hell. Called tech, spent 2 days with and went from a working network to a dead dls/router (another d-link product). they recomend I send it to them for a inspection and see if I can get a replacement (ha, ha I'd be paying for shipping and that's it, over a year you get nothing). Bought a new router by Bilkin went up and setup was a breeze. But the d-link print server could not be found by 3 other computers in my home, 3 more days on the phone. Finaly gave up and am returning the item, tech suppot has no clue, they have a limited time they are allowed to spend on the phone a any given call. I hope this helps any future buyers.
Customer Rating:
Summary: Not even worth a star
Comment: I bought this unit over a year ago and still haven't figured out how to work it. I have used the D-link wireless router with no trouble, but no matter what I do, I can't get the print server to work properly. This is after hours with their customer service people and doing everytihing possible. Based on other people's reviews this unit actually does work. It just hasn't for me.
Summary: The most difficult thing in the world to configure
Comment: Problem #1 - out of hte box, these units are assigned 192.168.0.10 as an IP address. find if your network is on the .0 subnet. So I had to change my entire network over to this in order to get it configured.
Problem #2 - once changed, now i have Ip address issues because of the existing clients picking up the .10 address.
Problem #3 - If you incorrectly specificy the SSID/wep key or IP address, you have to put it back to the defaults and start over. there's no way to configure the unit
Problem #4 - it just plain don't work as it should.
Easily the most difficult unit i've ever had to configure. It's a shame that I'm swearing off linksys as their prices are good. Despite it's decent price, stay away from this one.
Customer Rating:
Summary: Terrible
Comment: I have a D-link router, and I couldn't even get this thing to connect wirelessly. It works if connected with a ethernet wire, but that isn't really the point, is it?
I called customer support, and the call dropped 4 TIMES!!!! Even when I was able to stay connected, they obviously weren't listening to me, and were of no use in the end. I'm off to go return. Save your time, money, and aggrevation. Avoid this like the plague.
Customer Rating:
Summary: DP 311U does not work for me and the tech support is terrible!
Comment: I bought this DP-311U print server. I set it up according to the manual and i can print from different computers to the printer. However, a few hours later, it stopped working. I disconnect then reconnect everything, it started to work again. But a few hours later this same thing happened again. I called the tech people at D-link and started to explain the problem when the line was disconnected. I thought this must be an accident. I called again. After transfering to a different number and waited for about 10 minutes, i was just about to describe the problem again, the line was droped again. I checked my telephone lines, they were ok. D-link's tech support is just a waste of time. By the way, i have other similar products which work fine.
Mike
Customer Rating:
Summary: D-Link never again
Comment: Had wireless running for a year with no problems. Purchased the DP-311u for my laser-fax, made sure it was compatible with the print server. got it hooked up and all went to hell. Called tech, spent 2 days with and went from a working network to a dead dls/router (another d-link product). they recomend I send it to them for a inspection and see if I can get a replacement (ha, ha I'd be paying for shipping and that's it, over a year you get nothing). Bought a new router by Bilkin went up and setup was a breeze. But the d-link print server could not be found by 3 other computers in my home, 3 more days on the phone. Finaly gave up and am returning the item, tech suppot has no clue, they have a limited time they are allowed to spend on the phone a any given call. I hope this helps any future buyers.
Customer Rating:
Summary: Not even worth a star
Comment: I bought this unit over a year ago and still haven't figured out how to work it. I have used the D-link wireless router with no trouble, but no matter what I do, I can't get the print server to work properly. This is after hours with their customer service people and doing everytihing possible. Based on other people's reviews this unit actually does work. It just hasn't for me.
D-Link DP-311U Wireless Print Server, 1-USB Port, 802.11b, 11Mbps Reviews: Page 2 of 6
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