Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Great Printer
Comment: This is the 3rd MFC-7820N that I have purchased. I have one at home and one in each of my offices. It is a great machine.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Very capable office machine for the money
Comment: I've had this printer about three weeks and so far am very happy with it. I have had other Brother MFCs in the past and just upgraded from a Brother HL-2070N. The one thing I didn't like about the 2070N was that it curled the pages.....each and every one. This 7820N prints nicely and there's no curling. Scanning to a PC is a little slow but you can't have it all for less than $200. Copying works great and faxing as well. The bundled Brother software has some good features and isn't too annoying. All in all, I think this is about the best laser all-in-one for the price...and it looks great sitting on a shelf!

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Excellent bang for your printing buck
Comment: I've owned Brother printers for years now. They're inexpensive, include much needed standard features, and last. We've had another bigger, more capable Brother printer/copier at work (MFC-8840DN) that prints hundreds, if not thousands of pages per month, and it has performed more reliably than our previous Xerox. The MFC-7820N is a home or small office printer/copier/color scanner/fax machine with a small footprint and ethernet network connectivity. It was easy to set up based on my experience with Brother network printers. You should know that it's best if you DO NOT set it up to use the DHCP server to assign it an IP address. It's best if you assign it an address manually so that it remains fixed, in case you lose power or have to shut it off to re-set it (neither of which has happened to me yet, but did with my previous ink jet Brother). I set it up to be used with my Macintosh AND with my wife's laptop PC, and it has worked flawlessly. The Mac sees it on the network and you can add it easily. The PC uses the driver software that goes through all the install steps, pretty much by itself, with little input from the user. I manually set up its IP address (on the printer controls) to 192.168.2.119 but that depends on your particular network. Just make sure you don't have a duplicate address on your network. You can also connect it via USB directly to your computer.

I would highly recommend this printer if you don't need color printing (it scans in color though). My personal experience is that color is rarely needed unless you plan on printing color reports or photos. Do yourself a favor and save lots of $$, take your color report files to Kinkos, your picture files to Walgreens, and stick to a monochrome (B/W) laser for home. This Brother prints quickly and beautifully.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Great and reliable!
Comment: We had Brother's MFC 4800 before and thought it would be good as well.
Setting up network was very easy.It actually adjusted itself to my network at home. It was my first time settig up network printer and it was a breeze. We have not used it a lot since but so far no complaints.
It nice looking in black.Recommended !

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: A Very Good Value in a Compact Multifunction Machine
Comment: When my old, expensive FAX machine failed in 2005 I was forced to look for a replacement. The many choices were mind-boggling, but the Brother MFC-7820N caught my eye for several reasons. It was selling then for less than $[...] after rebate, the 2,500 page replacement toner cartridges sell at retail for less than $[...] (less than 2½ ¢ per page) and this machine has additional features that I could not have imagined when I bought my previous FAX machine more than ten years prior.

Now after nearly three years, this machine has proven its reliability, is selling for nearly $[...] less and there are third-party sources for toner cartridges that charge less than $[...] for them further lowering the cost per printed sheet. Based upon my positive experience with this machine I recommended it to a friend who ordered it from Amazon. I installed it for him in May of 2008 and noted that the software has been upgraded and the network installation is now much easier than it was in 2005.

Aside from being able to scan a 20 page FAX in about a minute and then transmit the pages automatically from its memory, the Brother MFC-7820N has a built-in CAT-5 network interface enabling it to serve as a network laser printer. Any user on the network can send a FAX directly through this machine without printing it first. This machine also performs well as a digital 20 ppm auto-feed photocopy machine. The machine's automatic document feeder, which holds about 35 pages, also works with its scanner, enabling anyone on the network to scan multiple page documents into any application that supports scanning. I use it to automatically scan pages into Adobe Acrobat which is much more convenient than hand-feeding the pages into my flat-bed scanner. The included software package will also perform OCR (optical character recognition) and translate printed documents into text that can be edited.

In addition to its automatic document feeder, this machine also has a flat platen to scan, copy or FAX bound or bulky documents. This multi-function machine's built-in Website enables the network administrator to set up speed-dial and one-touch dialing from a computer, monitor the status of the machine's consumables and obtain other statistics.

After using this machine since 2005, here are the things that I like about it:
1. This machine has the lowest price that I've found for a machine with so many features, is simple to set up, is reliable and has never needed any repairs.
2. Scanning a multi-page FAX is fast and dependable and it automatically sends documents at the fastest speed possible to other FAX machines from memory; trying again if the receiving machine's line is busy or doesn't answer.
3. From a cold start this machine can print or copy faster than other machines and its FAX, print and copy image quality is excellent.
4. The cost of consumables is reasonable, dramatically less than ink-jet and lower now than they were in 2005.
5. This multi-function machine is surprisingly compact, lightweight and takes up much less space than a separate scanner, copier, network printer and FAX machine would require. FAX pages come out face down in the same order as they were received, so you don't need to reshuffle the pages into the right order.
6. Using the cheapest standard 20 lb photocopy paper available, I've rarely had paper jams or problems with the automatic document feeder.
7. The machine can be programmed to automatically reset its internal clock in the Spring and Fall for daylight savings time. (A free firmware upgrade is now available for download that installs the new changeover dates.)
8. Built-in memory can store hundreds of FAX pages.

Things not to like:
1. The paper tray holds only a half-ream of paper.
2. Scan quality is adequate but not good enough for critical work. For serious graphics work you would need to use a dedicated scanner.
3. If you depend upon this machine, or any other multi-function machine, for all of its capabilities you'll lose them all when it needs repair or replacement.

In summary, the Brother MFC-7820N takes up less space and costs less than buying a separate printer, scanner, FAX machine and copier. It also costs less than other laser multi-function machines. Yet it does all of those jobs capably and quickly. This makes the Brother MFC-7820N ideal for someone with a tight budget and a small office or home application where all of those features would be useful.