Customer Rating: 
Summary: So far So good. It worth every penny invested on it
Comment: I bought this printer for over six months. I can print via wireless from anywhere in my house. It also print via the ethernet cable that you use to connect your computer to the wireless router to access internet. Its so amazing and unbelievable. No problems with this item so far and now its over six month. I waited this long to write a review because i want to see if it won't last or a piece of junk.
Customer Rating:
Summary: I've tried each and every aspect of this all-in-one
Comment: To start, know this: I deducted a star for the problems I had with wireless and fax. I'm pretty tech savvy and hooking up to wireless isn't beyond me. I set up my home wireless network and usually my boyfriend just hopes and prays I can make it work, cause if I don't do it, no one will. I guess what I'm saying is: I know my way around computers, I'm a girl who lovvvess her gadgets. So for a person who isn't as good with technology, they'd probably toss this out the window.
I updated from an HP all-in-one because that one had stopped printing in color after only a couple years. I didn't use the color often but didnt expect it to stop working just from not using it. So, I saw this in the Staples ad for $120, it links with the wireless network and I got a free label maker(which I had been wanting, oddly enough). So I was sold. Out of the box, easy enough to start up, but the wireless network is where it gets tricky. I had wanted this printer because I have both a desktop and laptop, and get frustrated having to change computer or wire up to print. I'll say this, I HAVEN'T got it to print from my wireless laptop yet, works wirelessly with my desktop fine, don't know if it's my finiky laptop or the printer. Tried a lot of things, followed the manual, became frustrated and gave up. It's been on my to-do-list to call the brother people for about a month and 1/2.
The other thing that was difficult was getting the fax to work. I use Vonage(Voip) and when I called tech support the brother guy almost had me thinking that because I used vonage, I wouldnt be using the fax. I just nearly freaked out. But we did get it working, with button hitting on my end, and calling the vonage people to have them do a couple thing for me too. So in the end, it took a couple of phone calls that make it work.
I print a good deal in black and white, and occassionally in color. The color could be more vibrant, it seems more dull then on the screen. The black and white is just fine. I've scanned photos, made copies, sent faxes and received faxes. Everything is mostly as expected. I think, if I had a little set up help, I'd buy this again.
UPDATE 10/26/08: I figured out the wireless problem with my HP laptop, not by actually attempting to fix it, bu just a random side effect of something else. I was removing norton anti-virus that was pre-installed on my laptop when I bought it, because it wanted me to pay to update, so I had decided to use some other free software. As soon as it was removed, my laptop was happily recognizing my brother printer icon(which tell you how much ink you have, etc). I had toyed with the firewall settings before, but removing this software made me all wireless, all the time. MUCH happier with my printer choice now.
Customer Rating:
Summary: At The Price It Is Compelling...But
Comment: This printer does so much for such a low price it's compelling, however it's far from perfect. First, it's print quality isn't up to the standards of most any HP printer at the same price. It seems to not saturate the ink enough in many, if not most, situations. It will band many times and I do not have any clue as to why. This probably makes it a no go for those who have to have consistently very high quality printing. For casual use and for pure versatility it's fine though and it offers very good scanning and faxing while being wireless at a price I've yet to see from any other manufacturer.
The wireless setup on my Sony Vaio required the software, but when a sales representatives wanted to print an order copy direct off his new Apple laptop he did so with absolutely no additional drivers! I was impressed to say the least.
This device is pretty good, but Brother really needs to step up their print quality because they could really have the best all around multi-function machine if they would just get that key element up to the competition.
Customer Rating:
Summary: Slow but the Price of Ink is Right
Comment: I was suprised at the slow speed of the printer. I suspect it has a small memory and takes many small gulps of data to print a large photo. However the photo quality is good and compared to HP its ink is very inexpensive.
Customer Rating:
Summary: GREAT UNIT
Comment: THIS UNIT DOES AND HAS EVERYTHING YOU NEED.THIRD PRINTER SCANNER IN TWO WEEKS AND THIS BEATS THEM ALL.
Summary: So far So good. It worth every penny invested on it
Comment: I bought this printer for over six months. I can print via wireless from anywhere in my house. It also print via the ethernet cable that you use to connect your computer to the wireless router to access internet. Its so amazing and unbelievable. No problems with this item so far and now its over six month. I waited this long to write a review because i want to see if it won't last or a piece of junk.
Customer Rating:
Summary: I've tried each and every aspect of this all-in-one
Comment: To start, know this: I deducted a star for the problems I had with wireless and fax. I'm pretty tech savvy and hooking up to wireless isn't beyond me. I set up my home wireless network and usually my boyfriend just hopes and prays I can make it work, cause if I don't do it, no one will. I guess what I'm saying is: I know my way around computers, I'm a girl who lovvvess her gadgets. So for a person who isn't as good with technology, they'd probably toss this out the window.
I updated from an HP all-in-one because that one had stopped printing in color after only a couple years. I didn't use the color often but didnt expect it to stop working just from not using it. So, I saw this in the Staples ad for $120, it links with the wireless network and I got a free label maker(which I had been wanting, oddly enough). So I was sold. Out of the box, easy enough to start up, but the wireless network is where it gets tricky. I had wanted this printer because I have both a desktop and laptop, and get frustrated having to change computer or wire up to print. I'll say this, I HAVEN'T got it to print from my wireless laptop yet, works wirelessly with my desktop fine, don't know if it's my finiky laptop or the printer. Tried a lot of things, followed the manual, became frustrated and gave up. It's been on my to-do-list to call the brother people for about a month and 1/2.
The other thing that was difficult was getting the fax to work. I use Vonage(Voip) and when I called tech support the brother guy almost had me thinking that because I used vonage, I wouldnt be using the fax. I just nearly freaked out. But we did get it working, with button hitting on my end, and calling the vonage people to have them do a couple thing for me too. So in the end, it took a couple of phone calls that make it work.
I print a good deal in black and white, and occassionally in color. The color could be more vibrant, it seems more dull then on the screen. The black and white is just fine. I've scanned photos, made copies, sent faxes and received faxes. Everything is mostly as expected. I think, if I had a little set up help, I'd buy this again.
UPDATE 10/26/08: I figured out the wireless problem with my HP laptop, not by actually attempting to fix it, bu just a random side effect of something else. I was removing norton anti-virus that was pre-installed on my laptop when I bought it, because it wanted me to pay to update, so I had decided to use some other free software. As soon as it was removed, my laptop was happily recognizing my brother printer icon(which tell you how much ink you have, etc). I had toyed with the firewall settings before, but removing this software made me all wireless, all the time. MUCH happier with my printer choice now.
Customer Rating:
Summary: At The Price It Is Compelling...But
Comment: This printer does so much for such a low price it's compelling, however it's far from perfect. First, it's print quality isn't up to the standards of most any HP printer at the same price. It seems to not saturate the ink enough in many, if not most, situations. It will band many times and I do not have any clue as to why. This probably makes it a no go for those who have to have consistently very high quality printing. For casual use and for pure versatility it's fine though and it offers very good scanning and faxing while being wireless at a price I've yet to see from any other manufacturer.
The wireless setup on my Sony Vaio required the software, but when a sales representatives wanted to print an order copy direct off his new Apple laptop he did so with absolutely no additional drivers! I was impressed to say the least.
This device is pretty good, but Brother really needs to step up their print quality because they could really have the best all around multi-function machine if they would just get that key element up to the competition.
Customer Rating:
Summary: Slow but the Price of Ink is Right
Comment: I was suprised at the slow speed of the printer. I suspect it has a small memory and takes many small gulps of data to print a large photo. However the photo quality is good and compared to HP its ink is very inexpensive.
Customer Rating:
Summary: GREAT UNIT
Comment: THIS UNIT DOES AND HAS EVERYTHING YOU NEED.THIRD PRINTER SCANNER IN TWO WEEKS AND THIS BEATS THEM ALL.
Brother MFC-685cw Color Inkjet Multi-Function Center with Wireless Network Interface Reviews: Page 2 of 4
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