Customer Rating: 
Summary: Buy the OEM parts
Comment: I have two HL-2070N printers that get moderate use in a home office setting. At first, I was ordering "compatible toner" cartridges. They ended up causing all sorts of issues with the printers. Now, I stick to OEM parts and have not had a single problem. I do shake the toner cartridge to get more life out of it. I just started to get the drum message, so it needs replacement. I am considering though, purchasing a new printer for a few more bucks. It's ashame that things are made this way, but with electronics, this is the game the manufacturers have you play. And for what it is worth, I have dealt with Brother tech support and customer service on some problems we had unrelated to toner and they were horrible. One of the worst that I've ever seen. I like the HL-2070N, but not sure if I will buy another Brother due to their bad attitude towards their customers. I do have an HP9800 that I bought like 4-5 years ago and it still works great. It was a little expensive, but produces everything up to 11 X 17 prints. Also, I cannot deal with downtime, so I'm willing to spend a little more money.
Customer Rating:
Summary: Brother brand better than generic
Comment: I've tried the generic ink products for my Brother MCF7820N printer and have been very disappointed. If I stick with the new Brother brand replacements for ink and drum, I have been very satisfied.
Customer Rating:
Summary: Is this a new drum?
Comment: This drum arrived with toner particles on the roller. We called to get replacement unit which also have toner particles on it. Since my drum is not working so I have to use this drum. So far, the drum is working OK. I just don't know if this was a returned item from other customer.
Customer Rating:
Summary: Satisfied enough with the printer to continue using it with a new drum.
Comment: I purchased my Brother HL-2040 ink-jet printer from Amazon.com. It has worked flawlessly all the time. That is the reason I decided to buy Brother's DRUM when it was time to replace the old one instead of buying another printer - despite the high cost of a new drum. So far it seems that the new drum will give me equally good performance.
Customer Rating:
Summary: GARBAGE
Comment: My drum unit lasted for only 3000 pages approximately . Replaced it with another one lasted even less number of pages. I will try not to buy a brother machine again.
Summary: Buy the OEM parts
Comment: I have two HL-2070N printers that get moderate use in a home office setting. At first, I was ordering "compatible toner" cartridges. They ended up causing all sorts of issues with the printers. Now, I stick to OEM parts and have not had a single problem. I do shake the toner cartridge to get more life out of it. I just started to get the drum message, so it needs replacement. I am considering though, purchasing a new printer for a few more bucks. It's ashame that things are made this way, but with electronics, this is the game the manufacturers have you play. And for what it is worth, I have dealt with Brother tech support and customer service on some problems we had unrelated to toner and they were horrible. One of the worst that I've ever seen. I like the HL-2070N, but not sure if I will buy another Brother due to their bad attitude towards their customers. I do have an HP9800 that I bought like 4-5 years ago and it still works great. It was a little expensive, but produces everything up to 11 X 17 prints. Also, I cannot deal with downtime, so I'm willing to spend a little more money.
Customer Rating:
Summary: Brother brand better than generic
Comment: I've tried the generic ink products for my Brother MCF7820N printer and have been very disappointed. If I stick with the new Brother brand replacements for ink and drum, I have been very satisfied.
Customer Rating:
Summary: Is this a new drum?
Comment: This drum arrived with toner particles on the roller. We called to get replacement unit which also have toner particles on it. Since my drum is not working so I have to use this drum. So far, the drum is working OK. I just don't know if this was a returned item from other customer.
Customer Rating:
Summary: Satisfied enough with the printer to continue using it with a new drum.
Comment: I purchased my Brother HL-2040 ink-jet printer from Amazon.com. It has worked flawlessly all the time. That is the reason I decided to buy Brother's DRUM when it was time to replace the old one instead of buying another printer - despite the high cost of a new drum. So far it seems that the new drum will give me equally good performance.
Customer Rating:
Summary: GARBAGE
Comment: My drum unit lasted for only 3000 pages approximately . Replaced it with another one lasted even less number of pages. I will try not to buy a brother machine again.